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Thread: PC Optimum - SDM and PC Unite Feb.1 2018!!!!

  1. #241
    Super-walking bean bun! Ciel's Avatar
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    Quote Originally Posted by anisa View Post
    Am I the only person who hates the pepsi offers? lol



    Sent from my SM-G900T using Tapatalk
    Pepsi is likely one of the Super Bowl sponsors, hence the reason for all the offers in Jan & Feb. Then expect to see Coke offers during the Winter Games.
    2019 #Gold

  2. #242
    CaLoonie
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    Quote Originally Posted by Angela273 View Post
    The app just keeps sending me in a circle. PC Optimum in App Store opens PC Plus app, which tells me to download the app. I clic the App Store link provided and it takes me back to the app, which does the same darn thing. The app only gives me my bar code and a short explanation about the change. Is the system just overloaded, or what? I canít do anything in the app.
    Angela - I had the same problem. You need to delete the PC Plus app then go in to the app store and get the PC Optimum app and you should be able to now download it.
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  3. #243
    Super-walking bean bun! Ciel's Avatar
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    Quote Originally Posted by Shwa Girl View Post
    thanks
    have not received the verification e-mail
    waited about 10 minutes
    not in the junk folder or spam folder


    they should have given some wicked awesome points offers as a kick off
    gonna tell them so
    How about a @Shwa Girl "choose your $10 spend in your fave dept and get 1000 bonus PC Optimum points" promo?
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  4. #244
    Senior Canuck GracieAnne's Avatar
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    Quote Originally Posted by zingersmom View Post
    It won't let me make a new account or sign in. Frustrating!
    Me too.
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  5. #245
    Super-walking bean bun! Ciel's Avatar
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    I too got PC branded item offers, a carrot offer, fresh lamb offer and basically I'm interested in the Pepsi offer for the chips/pop.
    I think there is confusion about what clicking on the checkmark for an offer does for an accountholder. I red tabbed two offers-I want them in use, not on a list. Going back to my account to see if I can link my old Optimum card... for a third time. I won't otherwise be able to check my account until Saturday or at the Shoppers till if I buy a treat to get a points balance using my new card.
    Anna Michele likes this.
    2019 #Gold

  6. #246
    Super-walking bean bun! Ciel's Avatar
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    Epic-got a different error message "sorry we could not verify your information" -well, if the SDM Optimum website is down, no wonder.
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  7. #247
    Smart Canuck Arjon's Avatar
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    Quote Originally Posted by Ciel View Post
    @heartgirl99 - I got that same error message online while trying to link my physical SDM Optimum card to my new PC Optimum account. No can -do x 2 attempts. Will go to Shoppers on my way home to get staff to swipe the old card and I'll check the receipt (will buy a treat) for points tally.

    What with job cuts at Loblaws, I think we have to allow that whatever # of IT staff there are, they probably are juggling the best they can with the resources they have.

    Happy launch day, everyone!
    Fwiw, I'd guess they've hired a consulting firm to augment their in-house staff. Obviously still not enough staff to deal with the magnitude of issues that are occurring.
    Newfiescreech likes this.

  8. #248
    CaToonie
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    can't add my sdm card to the new card. still working out the bugs i guess. fun times.
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  9. #249
    Mastermind Shwa Girl's Avatar
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    Quote Originally Posted by Ciel View Post
    How about a @Shwa Girl "choose your $10 spend in your fave dept and get 1000 bonus PC Optimum points" promo?
    that's an idea
    maybe when I can actually log in to the new system, will try this
    Ciel likes this.

  10. #250
    Mastermind Shwa Girl's Avatar
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    hmmm
    this is getting to be as bad as the Zellers 'cucumber' coupon fiasco back in the day
    https://forum.smartcanucks.ca/262545...6-31-a-canada/
    Newfiescreech and redfox like this.

  11. #251
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    ok - here's what I've learned.

    I set up my pc id. Linked my PC financial, was having trouble linking optimum card. got an error message.
    went into shoppers on my way home from dropping kids off at school. traded optimum card for pc optimum card. no problem. linked that pc optimum card to my pc optimum app. all points from pc plus and optimum are showing up now, EXCEPT any points I transferred to that card yesterday. Signs posted, and I've also read online:

    Please note, Shoppers Optimum points transactions between January 30 and 31 may not be accurately reflected in your PC Optimum points balance. In addition, if you used your Shoppers Optimum card on January 30 or 31, your points as of February 1 may not be reflective of being converted at the highest redemption level reached. The points associated with both will be adjusted as soon as possible, but no later than February 28.

    Trusting that will be the case.

    While I was there I also traded in sisters optimum card for a new PCO card. Her points balance is reflective of what it would have been before I transferred points from that card to mine yesterday (I left 95k on that card, but I got about $200 in PCO points). I'm guessing they will claw back the $30 in points on her card and give them to me at some point (see above). Then I went to her place and set up her PCO account. She uses click and collect so she already had a PC id. She is now set up with linked PC plus and Optimum accounts with her new PCO.

    Also traded in my dad's optimum card. His points balance also reflective of the pre transfer total. I also left 95k on his card and transferred the rest to me... but his balance is $400+. So I'm assuming when they iron things out, those points will be taken out of his account and put onto mine. Haven't linked his new card to his PC plus yet.

    Finally, I bought a $25 SDM gift card, and got base PCO points. So that hasn't changed
    Newfiescreech, anisa, Silk and 5 others like this.

  12. #252
    Senior Canuck Suzieq1974's Avatar
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    I was just on hold for 30 mins because the 6000 points didn't show up on my receipt today, only to be told that they can't help me right now because their website is down and I should call back later.
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  13. #253
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    No problems doing the linking on the website, for several cards.
    Newfiescreech and nalaric like this.

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  14. #254
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    So, if I got this right. I can go to SDM with my SDM card and they will give me an PCO. I can then link to the PCO that I have already set up online with my PC Financial card?
    Thanks.
    Newfiescreech likes this.

  15. #255
    Smart Canuck Arjon's Avatar
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    Quote Originally Posted by Ciel View Post
    I think there is confusion about what clicking on the checkmark for an offer does for an account holder. I red tabbed two offers-I want them in use, not on a list.
    It says all my offers are loaded without clicking on the corner triangle. So maybe grocery-store offers auto-load now instead of selecting individually or "load all offers" like PC+.
    Ciel likes this.

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