Quote:
Once you invite someone and they accept your invitation to join a Household, that person cannot be removed from the Household. No member of a Household can remove any other member from the Household. At any point, you are free to leave the Household by logging into your online PC Optimum™ account and following the prescribed steps. If you decide to leave the Household, you will receive the points that remain in your Account as of the time that you leave. Once you’ve left a Household, you are free to join or form another Household, or continue using your Account as an individual.
If a Household member’s Account is suspended for any reason, the Accounts of all members of the Household will also be suspended. If for any reason you have problems with your Account, please contact us.
Boldface is my emphasis.