I'm so livid and angry right now with the awful experience I just had. I have used it many times, never had a problem.
Put in an order to pickup today at a store I've never used before, a No Frills. Seemed fine, going as normal, I got the normal emails, one of the them listing the items not available, not a huge deal, I figured as such but only 1 item was listed and it was something that wasn't even on my original order. I didn't think much of it, went and picked up the order after work, the person working the customer service desk said I needed to pay because my credit card didn't work. I was confused but figured she knew what she was talking about, so paid with my debit.
Come home and check it out, about half the items I ordered were missing ( they weren't listed in the email as unavailable) and on the receipt from using my debit I was charged the pick up fee (which I thought was suppose to be waived?) and also the one item that was listed in the email as unavailable that I didn't even order was in my bags and I was charged for it (it was a $17.99 item).
WTF
Oh but there's more.
I check my credit card online, and guess what... my credit card was charged!
I am too exhausted for this crap, started back at work, was hoping to get to skip grocery shopping and not having to deal with that chore, but I'll have to anyway because half the things were missing, which again I understand but at least let me know!
I'll have to go back and figure out how to get one of the methods I was charged refunded.
I just needed to vent this because I'm so completely pissed off.