"Too Good To Go" app, discount on near expired food

[Arjon]

@Arjon if you are in the areas of the Oakville south longos there is bagel place called Oxos I think and they are on the app. I tried them out and for 4.99 I got 18 day old bagels and he let me pick which packages I wanted. They froze really well. I can’t wait to try the hot foods but so far they are not lined up for me.

I'm basically never in that area, but there's an OKO Bagels close to where I went yesterday, so good to know what I can probably expect there. Thanks for the heads-up.

[Arjon]

I tried ordering through Too Good To Go again, and unfortunately, it didn't go well. My order was with a Pizza Pizza store. When I arrived, The counter person told me he knew nothing about my order, and also that he was unaware of the app. I reported this in the app, and am waiting to see what happens. I did get a reply two hours later that said they will investigate and issue a refund if the store doesn't say anything different, that my credit card charge will be refunded, which might take three days or more. I thought this app would be fun. So far, not so much. /sigh

[Ciel21]

I know generally speaking, that Pizza Pizza franchisees might prefer customers going through the local store's phone line rather than central order line (issues and there's a cost thing as well). It does not surprise me that you got that reply from an employee-likely HQ is not keeping staff/stores updated about social marketing/apps used outside of its corporate channels. Not everyone that works retail/hospitality has time to follow all the apps because of life outside of work.

nonetheless, I look forward to a favourable response to your report on the situation.

[Arjon]

I got an e-mail last night saying my money will be refunded although it might take a while. Still annoying to go there just to find the staff there at the time were unaware of order or even of the app, presumably due to not being told. At least when Longo's didn't have my order, I got an e-mail saying so an hour or so before the pickup window.

I know generally speaking, that Pizza Pizza franchisees might prefer customers going through the local store's phone line rather than central order line (issues and there's a cost thing as well). It does not surprise me that you got that reply from an employee-likely HQ is not keeping staff/stores updated about social marketing/apps used outside of its corporate channels. Not everyone that works retail/hospitality has time to follow all the apps because of life outside of work.

nonetheless, I look forward to a favourable response to your report on the situation.

[Ciel21]

Any November finds on the app? I realize this month has been one big push to get outdoor things done and get holiday/winter planning & shopping done.
Just has been QUIET on this app thread.

[fegonia]

No amazing finds, but I'm happy to see new stores joining the app regularly. In Toronto where I am, a bunch of Metro locations have just joined (only selling their bakery goods), and a few Tim Hortons (or maybe that was last month).

[Ciel21]

The Hamilton Spectator mentioned this app for the second time this season (this week).

[Ciel21]

Holiday meal deals or treats-have they been turning up on the app this month?