Chapmans Kids Club MAIN THREAD

I haven't seen this alert message on the checkout page before.
But then again, I haven't claimed a prize in the past 2 months.
Made me double-check my address even though I knew it was correct. :shock:

Please ensure your mailing address is accurate!

Make sure your address is complete, including your unit number.
If your prize gets returned to us you will NOT be reimbursed points and your prize will NOT be resent.
Thank you

Ever since they changed the website, the message has been there about checking your address. I never read the rest of it.

I just went to say my claimed prizes everything except the coupons have diaapeared that I am waiting for! If you go into the points history the redemptions are not there anymore and the points have not been returned has anyone else had this issue?

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Originally Posted by Smartshopper21

I just went to say my claimed prizes everything except the coupons have diaapeared that I am waiting for! If you go into the points history the redemptions are not there anymore and the points have not been returned has anyone else had this issue?

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nope, just checked my accounts and all my claimed prizes are still there even the ones I haven't received yet.

Quote:

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Originally Posted by Smartshopper21

I just went to say my claimed prizes everything except the coupons have diaapeared that I am waiting for! If you go into the points history the redemptions are not there anymore and the points have not been returned has anyone else had this issue?

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Yes, it happened to me a few weeks ago. I sent them an email at the time and they said it was because they were preparing my order. The items reappeared on my claimed prizes list a day later and I got them in the mail a few days later.

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Originally Posted by sassypants

It's been taking longer to process since the changes to the site ... I have still not received orders from when the site changed, and I think there are others waiting as well ... so it will take patience for a while.

Sent via technology - 💋 SASSYPANTS.

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Super excited to find a mailbox full of chapmans items and a large box by the door - officially up to date with items ordered!

Sent via technology - 💋 SASSYPANTS.

I eventually got my Crow Bags on 10 April 2014 (which I ordered on Dec 4, 2013)!

oops I posted my msg in the wrong section

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Originally Posted by anything

I eventually got my Crow Bags on 10 April 2014 (which I ordered on Dec 4, 2013)!

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OMG. It took 5 months to deliver your order!?:eek:
I ordered mine stuff on Mar.22, I will receive in August? :confused:

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Originally Posted by xiangxiang

OMG. It took 5 months to deliver your order!?:eek:
I ordered mine stuff on Mar.22, I will receive in August? :confused:

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My last order for the dolls came within a few weeks ... but it did arrive with pens and cow bags I had order in December. I think the earlier orders are taking longer than newer ones.

Sent via technology - 💋 SASSYPANTS.

Quote:

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Originally Posted by sassypants

My last order for the dolls came within a few weeks ... but it did arrive with pens and cow bags I had order in December. I think the earlier orders are taking longer than newer ones.

Sent via technology -  SASSYPANTS.

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May son keeps asking me when we gonna receive them? I just keep telling him to be patient. :( He drives me crazy.

got an email response back from my question about a delay in shipping kid's club prizes, they said my order from early February is still in the queue being processed and that orders are taking longer since the launch of the new site, so I assume everyone will get everything, it just might take a while...

Thanks for the post and it is nice to be here

May's Quiz Question: The Animals are eating which Chapman's Ice Cream product?

Answer: Li'l Lolly

Thanks for the Quiz answer :)
I received yesterday a T-shirt, ordered at the end of January. Three months exactly for the delivery ...