Shoppers Drug Mart App Updated - Now fully digital

[morningrose]

Ok. I have uploaded the android sdm app. Everything goes fine until i select a secret question. It does not show me any list of questions and just gets stuck there. What am i doing wrong? Did someone else experienced this problem? What are we supposed to do to select our secret question?

Amira,for me it just asked me optimum number and password and my account is displayed with offers to load.

[Ivanasavalot]

Amira,for me it just asked me optimum number and password and my account is displayed with offers to load.

same here

[amira84]

So that means i am doing something wrong. Here is what i do. I type in my 9 digit card # and pswrd...when i press sign in this thing pops up.



And if i press "set pswrd" then it takes me to another screen to fill in my details.

[emdoug]

So that means i am doing something wrong. Here is what i do. I type in my 9 digit card # and pswrd...when i press sign in this thing pops up.



And if i press "set pswrd" then it takes me to another screen to fill in my details.

I had this problem as well, delete the app and redownload it. Fixed it for me.

[amira84]

I had this problem as well, delete the app and redownload it. Fixed it for me.

I'll try this way too.

[amour]

I have same problem as Amira. It's not working on any of my device so frustrating they need to do something about this

[amira84]

I unistalled it and re-installed it but it's still not working. Has anyone else used their android app? IS IT WORKING?

[CrazyQT]

I unistalled it and re-installed it but it's still not working. Has anyone else used their android app? IS IT WORKING?

Go to the SDM website and log in that way. Change your password and then try logging in on the app.

[zealot1205]

I unistalled it and re-installed it but it's still not working. Has anyone else used their android app? IS IT WORKING?

Iam using it Amira works absolutely fine. Try this .Uninstall the app . Clear all app cache data install it and try again .

[lorken]

Just log out of the current optimum card you are using and log back in with the other optimum card. As far as anyone is concerned you and your husband share the phone

Thanks CrazyQT! I still don't think I'll load it on my phone though, 'cause I don't like the permissions it requires. But it's good to know in case I change my mind.

[amira84]

Go to the SDM website and log in that way. Change your password and then try logging in on the app.

Did exactly what you said but still it says wrong card # or pswrd. Let me download it on my cell phone samsung galaxy something) and see what happens.

[amira84]

Iam using it Amira works absolutely fine. Try this .Uninstall the app . Clear all app cache data install it and try again .

Tried it. Didn't work! Same problem!

And now i seriously think there is something wrong with my sign in procedure instead of their app. Lol

[trishka]

I updated the app on my android and while it works, I've decided not to keep it. It needs access to the phone function on my device and I'm personally not comfortable giving them that access as there doesn't seem to be a need for it.

FYI I've had a chance to browse the app a bit more and it seems that the phone function is so that when you use the store locator, you can call the store directly from the app. I still not entirely sure I'm comfortable with this permission. I emailed them prior to being able to browse the app, to let them know my concern and asked for a justification of this permission, we'll see if I get a response that confirms my suspicions.

[amira84]

I just downloaded it on my phone and it is working on the phone. AND IT'S AWESOME! Muahhhh muahhhhhh! Love it!

There is something wrong with my samsung tablet or the app....but it does work on my tablet.
Who cares! I take my cell phone with me when i go out, not tablet!


Thanks everyone for your help!

[engo]

Yah ....

I've been having log in problem like Amira but it's all fine now after remove/reinstall the app. Thanks everyone's input!