i go to the one in signal hill and i really like this LD the people that work there are very nice and help you out when you need it :)
i asked if they could adjust the coupons but they said they could not so i didnt get any toothbrushes...for now and my coupns dont exp till jun 2010 so its all good :)
yea i do the same i think its best just to go to the customer service desk like you said you wont be holdig up the line :P