Is there any way you can let them know that they've made an error? That you did not cheat? How long have you been saving up your PTZ?Quote:
Originally Posted by zameluzza
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Is there any way you can let them know that they've made an error? That you did not cheat? How long have you been saving up your PTZ?Quote:
Originally Posted by zameluzza
Does anyone have an email I should use to contact lockers. I DID NOT CHEAT!
I'm not 100% sure but try [email protected]Quote:
Originally Posted by Deal_Princess
They posted this message on their Facebook yesterday...sorry about the large font...
LOCKERZ Update--NOW the site is back up. We were repairing a display issue with new accounts. If you had trouble earlier when you attempted to login for the first time, please try again. It should work-and if it doesn't, please email [email protected] and we'll look into it for you. Thanks for your patience, and for remembering that we are in prelaunch:-)
Wow that sucks, I still haven't got any news from my redemption yet
Seems like a lot of people got this cheater email(facebook page would prove this). I also received the email about getting a $50 Gift card cause too many people redeemed for the prize blah blah. So what I'm a cheater but I get a $50 GC to amazon.com? makes no sense.
thats horrible, if u check facebook, there r LOTS of ppl that r pissed coz they got accused for cheating tooQuote:
Originally Posted by Deal_Princess
i didn't get to do the daily yesterday anyone else with that problem.
[email protected] is another address I used.
I got the confirmation email about my prize being shipped today ;)
Dear Z-Lister,
Thank you for your patience as we spent the last two plus weeks sorting through all prize redemptions that have been impacted by our technology glitch during the November Z-list only redemption. These orders were very difficult to research because they were missing critical information including exact product information or a receipt number. Plus, in some cases PTZ had not been deleted from members' accounts.
While we were able to recover and fill the vast majority of those orders impacted by problems, the item you ordered was so over-redeemed due to the tech problems that we cannot restock your prize in a reasonable amount of time. We are truly sorry to let even a few hundred members down despite filling thousands of orders in one redemption.
To show you how truly sorry we are to disappoint you, we are fully refunding your PTZ (if they were deleted in the first place) as well as sending you a free gift card for $50 to amazon.com. This is our way of showing you how much you mean to us. These will be sent in e-card form to you shortly.
We are also going to allow all of your PTZ to stay valid a full 30 days longer than the normal 12 month period so you are not penalized in any way for missing a redemption.
Beginning with our next redemption, we are introducing a whole new system that should avoid and fix the tech issues that have plagued our previous efforts. As you may know, we're a very young site that's still in beta, and the redemption process is still evolving. While we're grateful and appreciative of the many members who complimented the progress we made on this redemption, we will remain dissatisfied and will not rest until we provide a bug-free, reliable experience to each of our founding members on Lockerz.
Again, our apologies, and please enjoy your gift certificate.
- The Lockerz Crew
So they are sending a $50 gift card to those that weren't able to redeem properly? that is pretty good, considering your prize may not be worth that much. Or is that only on the big items?
What happened to the people who ordered more than one thing? (over the redemption limit). I remember there was someone here who did that. Did they say you were cheating or just cancelled your second order?
As for the customs charge/tax.. if they didn't mark the package as "gift" it is likely that as it goes through the postal system it will be charged duties.
:lolsign:Quote:
Originally Posted by Deal_Princess
Did you get the exact same email as rajanarch?...cause by the sounds of it,she is not getting a $50 gift card and you are.Quote:
Originally Posted by Deal_Princess
why is the site always down when I check it is like some sort of curse or something...?
Got no email for my redemption either...either Lockerz is a total scam, but I don't understand how some people do get prizes, or else it is just unorganized beyond imagination, oh well