Febreze noticeable MIR got rejected

[ilovetoronto]

dear all,
i just received a letter from Febreze saying i cannot get MIR for the Febreze noticeable Trade-up program. The reason is " your request did not include the correct UPC requied for this promotion. Only the UPC symbols from the products listed in the offer requirements are acceptacle."
but i didn't see the "required UPC" from their website, and nothing on the form neither. did i miss anything?
here is their website

http://www.febreze.com/en_CA/febreze...eup_program.do

did any one have the same problem? i will give them a call tomorrow.

[delynn]

wow this is like the only MRI I haven't done lately and I am glad that I didn't .... Sorry that it didn't work out for you..

[Mia]

dear all,
i just received a letter from Febreze saying i cannot get MIR for the Febreze noticeable Trade-up program. The reason is " your request did not include the correct UPC requied for this promotion. Only the UPC symbols from the products listed in the offer requirements are acceptacle."
but i didn't see the "required UPC" from their website, and nothing on the form neither. did i miss anything?
here is their website

http://www.febreze.com/en_CA/febreze...eup_program.do

did any one have the same problem? i will give them a call tomorrow.

Maybe that Febreze Noticables should have had some sticker (like Physicians Formula Jumbo Mascara)?

I don't know, looks strange, why to reject your customer if you offered this promotion?

[Natalka]

Did you have the exact product out of the two they list?

[vsaint]

go to store and double check you got correct product.

If its correct, find the phone number and call them up.
got rejected for schick razor and it got straightened out with phone call.
they could have just made mistake.

[acemartens]

FYI Schick isn't a P&G product. If you call the number in the letter you recieved, a representative from Proctor and Gamble promotions will be able to verify your upc code with their listings, or advise you further regarding this matter. It's not as easy to do P&G Canadian rebates as it is American rebates.

[chancewin]

Ohhhhhhhhh thats a RIP OFF!

[M_cat]

I was reading around the forum when this was offered. Did you get the one that's in the picture from the site? The one that just has the oil warmer without the actual scented oil? I could never find it in store, all I ever saw were the warmers and the scented oil in one pack, which isn't the right one. The price of the oil warmer for the MIR is around $3. I hope that helps and didn't offend anyone.

[wintersnow]

I was reading around the forum when this was offered. Did you get the one that's in the picture from the site? The one that just has the oil warmer without the actual scented oil? I could never find it in store, all I ever saw were the warmers and the scented oil in one pack, which isn't the right one. The price of the oil warmer for the MIR is around $3. I hope that helps and didn't offend anyone.

Yeah, I couldn't find one similar to the picture on the MIR so I didn't bought any since I didn't know which one is eligible but I have tried emailing them asking which upc is right and they didn't give any upc code to me, they just use the same wording as in the MIR.

[dd7477]

That really blows! Stupid fabreze es! We should line em all up and kick all their arses one by one. Anyone with me?

[brendao18]

I got the same letter sent to me yesterday; will head to the store to see why it was rejected: i sent in the double refill unit as that was the only one my Superstore carried. If not there, I will check at another store and see what they have. I am wondering if they are only looking at US product UPCs.

[judicative]

I have the rebate form from SDM tear away.There is a number listed on the bottom.
"Any questions regarding this offer call 1-800-782-3743"
The form says Buy: one febreze noticeables scented oil warmer 1-pack or one febreze noticeables scented oil warmer with decorative cover
S.

[moonglow]

That really blows! Stupid fabreze es! We should line em all up and kick all their arses one by one. Anyone with me?

Yes! P&G is a PITA lately ...

[labharris]

I got this form in my P&G sample pack and was considering doing it. Maybe now I won't with the confusion as to what actual product they are willing to reimburse for.

[Mrsb07]

Yeah, I got the same rejection letter.