Walmart

[jessay]

Hello i work at Walmart in Ontario... and tonight i was on my till and they gave me a piece of paper, i just thought i would share with you what it said on it.

Ad Match

1. What is Ad Match?
Ad Match is Walmart's commitment to our customers that we will match the advertised price of any local competitor for any identical product.

• Ad Match is only available with proof of the current published in-store retail price for the identical product in an advertisement by a retailer in the local area.
• It's not applicable to clearance sales, combination promotions (i.e gift with purchase), double or triple coupons, after-sale rebate offers, preferred customer discounts or **random discounts (i.e scratch and save events) offered by other retailers or to competitor misprints or withdrawn or corrected advertisements.
• It's applicable only to produce currently in-stock at the store.
• We reserve the right to limit quantities.
• We do not issue rain-checks for Ad Matched Items.
• We only Ad match from local Canadian competitors no U.S

2. Who should know and understand Ad Match?
All associates need to know and understand ad matching.

3. Do we Ad match timed events like door crashers and midnight madness events?
Yes we do. On customer request, we will Ad Match items we have in-stock, following the same time frames,

4. Do we Ad Match for internet advertising?
Yes, provided that the item is identical, in stock, and we can validate that the advertising is current (the printed copy must show a current date) This applies to Canadian online flyers, and Canadian retailers that offer on-line purchases. We do no Ad Match US Advertising.

5. Do we Ad Match competitors that advertise coupons that are redeemable only in their stores?
Yes, Ad Match identical items we have in-stock any outlined criteria on the coupon.

6. Do we Ad Match Produce?
Yes we do.
For Items being sold in eaches (i.e 454g bagged salad) ensure package size is identical. Brands do not need to be identical for produce.
For items sold by weight. There is no way to truly understand what sizing or quality of the competition is offering in relation to their normal offering or versus our normal offering. therefore we side on the customer.
Exception for Melons (cantaloupes, honeydew melons) our assortments exceeds what most discounters carry. Cashier can call produce to ask if the ad match can take place.

7. Do we Ad Match Meat?
Yes we do.


Thought that was interesting, it must be new... its the first time i've ever heard of any Ad matching off of printed copys of the flyer. I asked about it and my manager said that it must have some sort of date on every page, and i was like ive never seen a flyer with a date on every page, but she said there should be a little box in the bottom corner. Don't know if this is for every walmart but it happened at ours and i thought it was interesting

[JacobandJenelle]

Do you know if the thing your ad matching says "limit of 2 per customer" then does walmart follow that limit?

[darlataz]

I have done ad match at walmart in NB and never once did they limit quantity...they just do it for the amount of items I have, as long as I bring the flyer.

[darlataz]

PS....thanks for the heads up on Walmart

[emelem]

wow

[KathyN]

thanks for sharing!

[janetta]

Thanks for posting!
It's nice to know there's something on paper to refer to when it comes to price-matching. I've never had a problem with limits or internet ads/printed flyers, but I'm sure this will come in handy for some!

[rickysforever]

tks for sharing this

[jessay]

I've never had anybody say anything to me about quantities... maybe on lined paper when it was back to school time, but ive never stopped or heard anybody saying anything about price matching limits until tonight... on that piece of paper.

[jessay]

Do you know if the thing your ad matching says "limit of 2 per customer" then does walmart follow that limit?

i have absolutely no idea, normally when im scanning its so busy i have a quick chance to glance at the price matched ad, i don't think i've ever noticed one of those... lol.

[jessay]

I'm gonna edit the top, and write the whole paper on there, i skipped some of it.

[carlyincanada]

Thanks for the info!! This would be handy in a PDF that we could print...if anyone knows how to do that, lol

[janetta]

5. Do we Ad Match competitors that advertise coupons that are redeemable only in their stores?
Yes, Ad Match identical items we have in-stock any outlined criteria on the coupon.

Did they explain what this meant?
I'm assuming they'll ad match coupons with the price stated on it? eg. $2.99
Not Rexall dollar off coupons or Coupon Zone dollar off coupons (?)

[janetta]

Hope this works..!

[pateyface]

Thanks OP!! I once tried to price match chicken breast (both were no store brands, matched exactly) and they wouldn't let me. Even the manager said no. I was very disappointed, especially since others on here said it could be done. I left all the chicken breasts at the till and they weren't happy, but I wasn't paying double for it (since it was 1/2 off in the flyer). Oh well. Now I'll bring this policy with me from now on. What a great help.

Hope this works..!

Worked great. Thanks!