10 Attachment(s)
Are you getting logged out of SC
This issue should be fixed, so they need to troubleshoot a little.
If you are getting logged out of SC without clicking log out (especially when posting etc), they need the following information
Browser & Version
Cookies Enabled?
When do you find you get logged out the most?
Do you get logged out of other sites?
Also check your virus software, if it is set to high, it may be blocking cookies
To find your browser version / check if cookies are enabled:
Internet Explorer
Click on "Help" from the top menu and choose "About Internet Explorer". The pop-up will display the browser version and additional information.
Attachment 112431
Cookies enabled? Click on "Tools" -> "Internet options" -> "Privacy" tab. Move the slider up or down to change the privacy settings (and so cookies)
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Firefox
Pick "About Mozilla Firefox" from the "Help" menu to bring up a pop-up with the version information.
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Cookies enabled? Click "Tools" -> "Options" -> "Privacy section and choose whether you want Firefox web browser to accept cookies from web sites. Also configure different options and exceptions.
Attachment 112437
Google Chrome
Click on the "wrench" icon and choose "About Google Chrome". You'll now come to know the browser version... and the program even tells you if it's the latest.
Attachment 112433
Cookies enabled? From the "Wrench" icon, choose "Options" and then move to the "Under the Hood" tab. In the "Cookies" section select the option for restricting or blocking web site cookies
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Opera
From the "Help" menu choose the "About Opera" option. This loads a really long page in the same browser window. You don't need to hunt for the version information because it's right at the top.
Attachment 112434
Cookies enabled? From the "Tools" menu, select "Preferences" to bring up a pop-up. The Cookies options are found under the "Advanced" tab... you need to click on the "Cookies" link from the list on the left to bring up the various options.
Attachment 112439
Apple Safari
The Safari browser version can be found by choosing "About Safari" from the "Help" menu. The small pop-up window will display the required information.
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Cookies enabled? Open the Preferences window ("Tools" -> "Preferences"). Under the "Security" you shall find the settings and options for accepting cookies for the Apple Safari web browser.
Attachment 112440