User Tag List

Page 1 of 3 1 2 3 LastLast
Results 1 to 15 of 40
Like Tree8Likes

Thread: Are you getting logged out of SC

  1. #1
    Trade Mod FallenPixels's Avatar
    Join Date
    Jan 2009
    Location
    West of the Tdot
    Posts
    36,051
    Likes Received
    21056
    Trading Score
    173 (100%)




    1
    This issue should be fixed, so they need to troubleshoot a little.

    If you are getting logged out of SC without clicking log out (especially when posting etc), they need the following information

    Browser & Version
    Cookies Enabled?
    When do you find you get logged out the most?
    Do you get logged out of other sites?


    Also check your virus software, if it is set to high, it may be blocking cookies




    To find your browser version / check if cookies are enabled:


    Internet Explorer


    Click on "Help" from the top menu and choose "About Internet Explorer". The pop-up will display the browser version and additional information.
    Name:  internet-explorer-browser-version-check.jpg
Views: 403
Size:  9.2 KB
    Cookies enabled? Click on "Tools" -> "Internet options" -> "Privacy" tab. Move the slider up or down to change the privacy settings (and so cookies)
    Name:  internet-explorer-disable-enable-cookies.jpg
Views: 461
Size:  11.6 KB


    Firefox


    Pick "About Mozilla Firefox" from the "Help" menu to bring up a pop-up with the version information.
    Name:  check-firefox-version.jpg
Views: 428
Size:  16.4 KB
    Cookies enabled? Click "Tools" -> "Options" -> "Privacy section and choose whether you want Firefox web browser to accept cookies from web sites. Also configure different options and exceptions.

    Name:  accept-cookies-firefox-browser.jpg
Views: 492
Size:  9.8 KB

    Google Chrome


    Click on the "wrench" icon and choose "About Google Chrome". You'll now come to know the browser version... and the program even tells you if it's the latest.
    Name:  chrome-version.jpg
Views: 435
Size:  13.9 KB
    Cookies enabled? From the "Wrench" icon, choose "Options" and then move to the "Under the Hood" tab. In the "Cookies" section select the option for restricting or blocking web site cookies

    Name:  restrict-block-cookies-chrome.jpg
Views: 458
Size:  9.3 KB


    Opera


    From the "Help" menu choose the "About Opera" option. This loads a really long page in the same browser window. You don't need to hunt for the version information because it's right at the top.
    Name:  opera-web-browser-version-check.jpg
Views: 436
Size:  10.0 KB
    Cookies enabled? From the "Tools" menu, select "Preferences" to bring up a pop-up. The Cookies options are found under the "Advanced" tab... you need to click on the "Cookies" link from the list on the left to bring up the various options.

    Name:  opera-cookies-settings-options.jpg
Views: 366
Size:  8.4 KB


    Apple Safari


    The Safari browser version can be found by choosing "About Safari" from the "Help" menu. The small pop-up window will display the required information.
    Name:  safari-web-browser-version.jpg
Views: 413
Size:  10.1 KB
    Cookies enabled? Open the Preferences window ("Tools" -> "Preferences"). Under the "Security" you shall find the settings and options for accepting cookies for the Apple Safari web browser.
    Name:  safari-settings-accept-cookies.jpg
Views: 386
Size:  8.9 KB
    This thread is currently associated with: Apple
    Last edited by FallenPixels; Mon, Apr 16th, 2012 at 08:41 PM.
    Boo Radley and danger_dan like this.
    Make an easy $20+ per month with Swagbucks - watch videos, search, play games & get paid!
    ~ ~ ~
    Save while shopping online with cashback from ebates
    Get cash rebates when you buy from amazon.ca, Old Navy and more - get paid by cheque or paypal!




  2. #2
    Coupon Goddess princesskimmi's Avatar
    Join Date
    Jul 2011
    Location
    Surrey, BC
    Posts
    5,540
    Likes Received
    1451
    Trading Score
    26 (100%)




    I haven't been getting logged out.
    danger_dan likes this.

  3. #3
    Trade Mod FallenPixels's Avatar
    Join Date
    Jan 2009
    Location
    West of the Tdot
    Posts
    36,051
    Likes Received
    21056
    Trading Score
    173 (100%)




    Me neither, but I was one of the people who did experience it under the old forum system
    Make an easy $20+ per month with Swagbucks - watch videos, search, play games & get paid!
    ~ ~ ~
    Save while shopping online with cashback from ebates
    Get cash rebates when you buy from amazon.ca, Old Navy and more - get paid by cheque or paypal!



  4. #4
    Coupon Goddess princesskimmi's Avatar
    Join Date
    Jul 2011
    Location
    Surrey, BC
    Posts
    5,540
    Likes Received
    1451
    Trading Score
    26 (100%)




    Me too all the time but not since

  5. #5
    Mastermind
    Join Date
    Nov 2008
    Posts
    32,849
    Likes Received
    21085
    Trading Score
    159 (100%)




    IE v.8.06

    does not work and this is the only site I have trouble with
    madchives likes this.

  6. #6
    Trade Mod FallenPixels's Avatar
    Join Date
    Jan 2009
    Location
    West of the Tdot
    Posts
    36,051
    Likes Received
    21056
    Trading Score
    173 (100%)




    I know there are more people who have complained about this...
    Make an easy $20+ per month with Swagbucks - watch videos, search, play games & get paid!
    ~ ~ ~
    Save while shopping online with cashback from ebates
    Get cash rebates when you buy from amazon.ca, Old Navy and more - get paid by cheque or paypal!



  7. #7
    Canadian Genius
    Join Date
    Nov 2008
    Posts
    5,126
    Likes Received
    4672
    Trading Score
    21 (100%)




    Browser & Version: Firefox v.3.6.25

    Cookies Enabled? Yes, and I see the one for smartcanucks on my list of cookies

    When do you find you get logged out the most? Coupons forum, Local forum (Montreal), *Canadian Shopping Deals and Flyers - those are the forums I’ve been visiting most in the last couple of weeks; but it has also happened to me in the Tea Room, the Paid Surveys and Mystery Shopping in Canada forum, and while viewing my list of thread subscriptions. It happens when I’m browsing for no apparent reason. I also notice that I get booted off whenever I try to post a reply. It doesn’t happen when I hit the *reply to thread* button but after composing when I hit the *post quick reply* button, that’s when I get logged out.

    Do you get logged out of other sites? No – and it’s only been happening on SC since the re-design.

    This is not about being logged off, but earlier I tried to edit my trade list. I had no problems doing this previously, even after the re-design. But this time when I hit the pencil icon to edit my TL, I got directed to : http://forum.smartcanucks.ca/ which is the main menu with all the forums listed.

    Hope these problems get resolved soon! Thanks.

    p.s. And yes, I got booted out trying to post this message...

    Btw, I just checked -- I have multiple tabs for SC opened. I got booted out of this forum when I tried to post but not the other forums/places I had open in the other tabs (i.e. the SDM forum, and my inbox).

    another p.s. When I just got booted out, I got an error message that said I'm not logged in etc. It said to reload the page so that's what I did this time and then I could post -- so I didn't actually have to go through the log in process this time.

    Silk

    ETA: it just happened in my Inbox, when I tried to send a reply message I got logged out and had to log back in.
    Last edited by Silk; Tue, Apr 17th, 2012 at 05:26 AM. Reason: Updating

  8. #8
    CaNewbie
    Join Date
    Apr 2012
    Posts
    4
    Likes Received
    0
    Trading Score
    0 (0%)


    Grazie per la condivisione.

  9. #9
    Trade Mod FallenPixels's Avatar
    Join Date
    Jan 2009
    Location
    West of the Tdot
    Posts
    36,051
    Likes Received
    21056
    Trading Score
    173 (100%)




    Silk, the trade list edit thing is a known error and happening to everyone, it is on their list to fix
    Make an easy $20+ per month with Swagbucks - watch videos, search, play games & get paid!
    ~ ~ ~
    Save while shopping online with cashback from ebates
    Get cash rebates when you buy from amazon.ca, Old Navy and more - get paid by cheque or paypal!



  10. #10
    Canadian Genius
    Join Date
    Nov 2008
    Posts
    5,126
    Likes Received
    4672
    Trading Score
    21 (100%)




    Thanks for that info, FallenPixels!

    Silk

    ETA: I was able to post this without getting logged off! (This is my first visit to SC today, fwiw).
    Last edited by Silk; Tue, Apr 17th, 2012 at 10:56 PM.

  11. #11
    Canadian Genius
    Join Date
    Nov 2008
    Posts
    5,126
    Likes Received
    4672
    Trading Score
    21 (100%)




    Fyi, the situation is worse for me today. When I tried to post a reply, it gave mea error message to reload but tried that 3x and no luck. I finally had to click on log out and then log back in again. Also, clicking on *send message* in someone's profile logs me out...

    Silk

  12. #12
    Trade Mod FallenPixels's Avatar
    Join Date
    Jan 2009
    Location
    West of the Tdot
    Posts
    36,051
    Likes Received
    21056
    Trading Score
    173 (100%)




    silk, have you tried updating firefox? 3.6.xx versions are fairly old and I think they are discontinuing support for them soon already
    Make an easy $20+ per month with Swagbucks - watch videos, search, play games & get paid!
    ~ ~ ~
    Save while shopping online with cashback from ebates
    Get cash rebates when you buy from amazon.ca, Old Navy and more - get paid by cheque or paypal!



  13. #13
    Mastermind
    Join Date
    Nov 2008
    Posts
    32,849
    Likes Received
    21085
    Trading Score
    159 (100%)




    still the same old problem for me

    IE v. 8 & 9

  14. #14
    Canadian Genius
    Join Date
    Nov 2008
    Posts
    5,126
    Likes Received
    4672
    Trading Score
    21 (100%)




    Quote Originally Posted by FallenPixels View Post
    silk, have you tried updating firefox? 3.6.xx versions are fairly old and I think they are discontinuing support for them soon already
    Thanks for the suggestion, FallenPixels, but right now I don't want to make any changes to anything on the computer. My usual computer just died and I need to rely on this one for some work I'm doing. So don't want to risk anything just now under the circumstances

    Silk

  15. #15
    Canadian Genius madchives's Avatar
    Join Date
    Mar 2008
    Location
    this universe
    Posts
    9,173
    Likes Received
    20552
    Trading Score
    0 (0%)




    Quote Originally Posted by FallenPixels View Post
    silk, have you tried updating firefox? 3.6.xx versions are fairly old and I think they are discontinuing support for them soon already
    hey there are people who don't know what firefox is - i didn't a while ago.
    so might be a few people here that don't
    if you have some spare time


Page 1 of 3 1 2 3 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •