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Thread: SDM has now posted a *different* new official Coupon Policy!

  1. #1
    Know what matters...
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    SDM has replaced the coupon policy they just put up days ago (?) (the one that printed as a memo) with a new version:

    http://files.shoppersdrugmart.ca/fac...on-policy1.pdf

    Shoppers Drug Mart Coupon Policy
    Updated May 11, 2012
    Shoppers Drug Mart is pleased to accept coupons with the following conditions:
    Physical Appearance
    o Must have a clearly printed bar code
    o Must be legible
    o Printed black and white coupons from the internet and email are accepted.
    Coupons should indicate “internet coupon” on the face of the coupon
    o Photocopies or facsimiles are not accepted.
    o Must be printed. Digital and mobile coupons are not accepted
    o Must have a Legal statement/Dealer statement which includes:
    Expiry date within 12 months of issuance
    Valid P.O. Box for remittance (for Manufacturer’s Coupons)
    Must have a consistent offer for specific item(s). The same value or offer
    should appear in all areas of the coupon. Accepted offers are:
    For dollar/cents off
    For free items (excludes internet coupons)B
    Buy one, get one free (BOGO) coupons
    o Must not show signs of tampering
    Guidelines and Restrictions
    o Non-Canadian coupons are not accepted
    o Competitors’ coupons are not accepted
    o Coupons are not redeemable for cash or credit
    o Unless otherwise stated, only one coupon may be presented per item (except
    when one additional coupon is for Shoppers Optimum Bonus Points)
    o There is no limit to the number of coupons that can be used in a transaction;
    provided that no more than one coupon is used per item
    o The coupon presented must match the item purchased (including size, flavour,
    and brand)
    o If the value of the coupon exceeds the value of the product, the coupon is to
    be processed as equal to the scanned retail of the product. The difference will
    not be issued as change.
    o Coupons may only be accepted for products sold in store
    o For promotional events (e.g. for Shoppers Optimum Promotions where a
    customer would need to spend $50 to receive a reward), the following instances
    apply:
    If a vendor coupon is used, its value will count towards the promotion total
    meaning the value of the coupons will be included in the event purchase
    threshold
    If a store coupon was used, its value will be deducted and does not count
    toward the promotion total meaning the value of the coupons will not be
    included in the event purchase threshold
    o Must meet the legal requirements as stated on the coupon
    Have questions? Please view our Coupon F.A.Q.on Facebook (www.facebook.com/shoppersdrugmart)
    for additional details, or write to us at [email protected].


    Despite this new policy, when I called SDM they tell me that FPCs are not supposed to receive points!

    OMG, what a way to run a company...

    Silk
    This thread is currently associated with: Pharmaprix, Shoppers Drug Mart
    Last edited by Silk; Thu, Jun 14th, 2012 at 06:20 PM.
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    Smart Canuck...Oh Yeah!!! Koolaid's Avatar
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    I was just reading on facebook....they were contradicting this on there....I wish they would make up their minds...lol!
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    CaToonie
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    It basically states the same thing that was posted a few days ago, but looks more like an official policy than the previous one, which felt like an internal memo. It does not refer to coupon codes 2001/2002...., or to sending coupons for remittance to Resolve Canada, ... More polished to me, but same content. Again, it leads us to believe that coupon value counts toward 20x or 18500 promos total. Since it makes no difference between FPC & "normal" manufacturer coupons, I would interpret as both would count (however, I've learned to much by reading on this forum to think it is so simple...).

    I just don't know... I hope they continue to give points on coupon, and just give them on FPC as well. If the policy is quite new, it might take time for the cash registers to get adjusted. I think we should wait to "test" the system in a few weeks.
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    CaToonie
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    Just spotted that thread in the brag section:

    http://forum.smartcanucks.ca/301654-...points-canada/

    The poster showed her SDM receipt. It looks like her Nexxus coupon were entered as 2002 like FPC, and she got points on them! That's really encouraging, we might really get points on FPC... I'll now have to chose between using them at Metro or here.

    Side note, do you guys get receipts with 2001/2002 codes for your coupons? Mine just shows "Vendor Coupon" (well, the French equivalent!)

    -----

    So, 10 Nexxus @ 2.99, 20x points

    10x2$=20$
    19x points = 3800 bonus point
    No base points, but still 20x points!
    Last edited by rewok; Thu, Jun 14th, 2012 at 07:49 PM.

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    Quote Originally Posted by rewok View Post
    Just spotted that thread in the brag section:

    http://forum.smartcanucks.ca/301654-...points-canada/

    The poster showed her SDM receipt. It looks like her Nexxus coupon were entered as 2002 like FPC, and she got points on them! That's really encouraging, we might really get points on FPC... I'll now have to chose between using them at Metro or here.

    Side note, do you guys get receipts with 2001/2002 codes for your coupons? Mine just shows "Vendor Coupon" (well, the French equivalent!)

    -----

    So, 10 Nexxus @ 2.99, 20x points

    10x2$=20$
    19x points = 3800 bonus point
    No base points, but still 20x points!
    That IS encouraging But the whole no base points confuses me because SDM told me if base points are not given by the cash then bonus points (i.e. 20x pts ) cannot be given. [talking about during points events]

    Silk

    ETA: I just went to the post. This is totally different that 20x the points events. I have been able to do this kind of thing in the past also, as well as use bp coupons on fpcs. So the question about how the fpcs will ring up during the points events is still up in the air.
    Last edited by Silk; Thu, Jun 14th, 2012 at 08:17 PM.
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    I've mostly given up on SDM. I've been given such a hard time over getting points on GCs, buying transit passes with GCs, made to feel like a criminal over other transactions, plus I don't get their flyers anymore. I rarely bother with them except for prescriptions.
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    CaToonie r.ringer's Avatar
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    I am so confused reading all of this! so do coupons count towards the 20x purchase? I had a problem where head office took 5340 and told me that I was "double dipping" on a 20x offer day. I freaked out when I called head office and all the chick on the phone would say is that I was double dipping. I ended up going to the manager at the store and he restored the points to my account. He was very helpful and couldn't understand why head office was saying that. I will only now shop at the Centre Mall location in Hamilton. So this weekend--am I looking to have to spend the full 50$?

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    discounter
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    Quote Originally Posted by rewok View Post
    Just spotted that thread in the brag section:

    http://forum.smartcanucks.ca/301654-...points-canada/

    The poster showed her SDM receipt. It looks like her Nexxus coupon were entered as 2002 like FPC, and she got points on them! That's really encouraging, we might really get points on FPC... I'll now have to chose between using them at Metro or here.

    Side note, do you guys get receipts with 2001/2002 codes for your coupons? Mine just shows "Vendor Coupon" (well, the French equivalent!)

    -----

    So, 10 Nexxus @ 2.99, 20x points

    10x2$=20$
    19x points = 3800 bonus point
    No base points, but still 20x points!
    This receipt didnot show me that the base points are given, no base points no 20 x event points. This only show me she got product bonus points same as redemption day, you get bonus points. The 20 x events use base points to calculate the bonus points, however, let's hope the dollars total add up to get reward like buy $50 and get GC, 18500 points etc.

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    Just Jez
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    ughh I guess I will just have to test this out !
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    ahhhi have a bunch of free coupons to use up this weekend but if shoppers isnt giving the 20X on those values (it wouldnt be the whole purchase) ill take my business elsewhere..

    Where is target and how quick will it be here?
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    Quote Originally Posted by Jezebel View Post
    ughh I guess I will just have to test this out !

    We will definitely know the answer tomorrow. I'm not doing the 20X event but I'm really interested to find out if FPCs will count towards the base points to achieve 20X the points on 20X events.

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    Quote Originally Posted by Cuckoobird View Post
    We will definitely know the answer tomorrow. I'm not doing the 20X event but I'm really interested to find out if FPCs will count towards the base points to achieve 20X the points on 20X events.
    I am going to a 24hr SDM tonight as I have a yard sale tomorrow so I plan to use an fpc tonight in with my 20x points shopping
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    OK. Now I am just laughing. This is getting crazy. Why can't they just be CLEAR!

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    They are now saying FPCs will be rung in as 2003 and do not count
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    Quote Originally Posted by FallenPixels View Post
    They are now saying FPCs will be rung in as 2003 and do not count
    can SDM drive me anymore crazy...
    Last edited by Jezebel; Fri, Jun 15th, 2012 at 10:54 AM.


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