Anybody else having problems with Telus Optik TV?

[300605]

Is anyone else having trouble with their Telus optik tv?

For some reason theres some static sound in the background whenever I watch TV, and my pvr box has been turning off suddenly sometimes for the past couple weeks. I know another person's whos box randomly shuts off too....

[nuclear_rikku]

No problems here. .

[Lesley73]

No problems here either. We are having major Internet issues tho...
Ive had optik in the house for 2 years and never called them once about the tv or internet in the first year and a half but they did an update to their system about 4 months ago and ever since, the tv and Internet reception have not been the same!
I've had to call in a dozen times, including last night when I finally just demanded a technician come out and try to resolve the issue as I am tired of troubleshooting on a service I pay for.

Good luck with your tv, hopefully it will be resolved

[imasham]

No problems with mine except for drop dead boredom! I recently signed up after negotiating a deal where I paid just $2 more each month than I was already paying for my landline and internet. I figured it was a good deal in order to try it for a year and it's the first time in about 3 years or so since I've had cable. I've realized I haven't been missing anything worthwhile and in the last 10 days I've watched a grand total of 0 minutes! I already know that after my year is up I'll be cancelling as I definitely have better things to do with the the extra $2/month!!!

[300605]

Yeah got everything fixed through their twitter - telussupport! Way better tHan calling them and waiting ages. They replied super fast and they ended up giving me a call right away and help me set up an appointment for a technician to come in the following morning. I think this was the only time TELUS has given me service I can really be happy about haha