Triumph at RCSS

[gaiagirl67]

Yesterday, I was refused coupon zone coupons matched with manufacturer coupons at RCSS. I live in a small town, and there is only one nearby RCSS (Midland, ON). The supervisor refused my coupons, although I quite pleasantly told her that I was confident the practice was allowed and that I had done it previously. Meanhwhile, the other people in line were getting more and more impatient.

So, after the transaction, I dug my trusty email out of my coupon file and had the cashier call the supervisor, who actually ignored being called 4 times over the loudspeaker! (I could see her, so I know she was ignoring it). I then had the cashier call the store manager, at which point the supervisor came right over. Luckily, so did the store manager, who was very helpful. She actually admired my file, and said she had just bought her adult daughters each Couponizers!

Anyways, she said using both types of coupons is allowed, NO MATTER WHAT COUPON ZONE COUPONS SAY ON THE BACK ABOUT NOT BEING USED WITH OTHER COUPONS. She apologized, informed the Front End Manager of this so she could inform the cashiers, and copied my email as reference for them. From now on, anyone should be able to use both types of coupons at this RCSS with no problem (as long as there is no overage).

Small victories, but it made my day.

[bekki3]

They just started using CZ and manufacturer coupons about 2 months back at my RCSS... however, not all the cashiers and customer service people were informed. Good for you for standing your ground and going to the 'top-dog' when being ignored!!!!!

[Brasidas37]

I've never had any success with this at RCSS.