Originally Posted by
Pointsman
zealot1205: That's awesome how it worked out for you; was wondering if they hassled you for presenting TWO of the Cookie coupons, being that they specify "One per Customer". The reason I ask, is that I didn't have the coupons in hand when I bought (8) boxes of the granola bars last Friday, but do now, and plan to bring in my bill, to try and get the free cookies. hoping for (2); wish me luck! ;)
innaor: was wondering if you originally contacted CS about your missing points by email or 'online Points Inquiry'? I used the Point Inquiry (Friday morning), and phoned in to followup yesterday p.m., but the CSR wouldn't adjust my points; said my issue is "in the system" and it might take '4 or 5 business days' to resolve. Grrrrr!