Originally Posted by
Pointsman
re the special redemption promo at certain stores (see posts on prior pages), my daughter bought a bunch of stuff on her Personal offers list in order to get her pts to 100,000; she then did a 2nd transaction getting $100 in Gift Cards and telling cashier she was going to redeem her 100,000pts to pay for them. She mentioned the promo and the cashier said "Gift Cards don't count" ! Seems the customer in front of her had the same issue. She went home disappointed, and emailed me; since a head cashier/supervisor had told me specifically a day earlier that they DID count I suggested she go back and take it up with the store Mgr. She did this and there was no written exclusion for Gift Cards, so the Mgr manually awarded her the 20,000pts. Seems the cashier she dealt with just made the wrong assumption, and wouldn't scan the special promo code for her! Anyone else have a similar experience?