question about P&G

[Amy4coupons]

my sister bought Swiffer vac and it was not working at all so she email them they said will send coupon since it has your money back plan so she called regarding how to fix it but they said we will send you full refund but instead she got $10 coupon what should she do any idea.

[SassyAshley]

I would suggest calling them back and pointing this out to them that she now has a vac that is useless and a $10 will not replace the vac. But than again this is just me and I know things that really bug me, if you say you are going to replace something I expect it to be replaced in full with no further costs to me and it must be the same product or better, I will no downgrade beauce the prodcut I originally purchased did not work.

[Peachykeen2007]

I would call Proter & Gamble's customer service, and make sure your sister has the receipt, as they might want it for verification

[herschelridlon]

I will no downgrade beauce the prodcut I originally purchased did not work.

[mcon]

lerry, stop resurrecting dead threads