walmart doesn't price adjust on boxing day deals

[sampler]

Apparently they don't but this is the same lady who also told me that she will charge me tax on a free product coupon because it didn't say that the manufacture would cover the tax...

Well anyway, I purchased the items again (at the boxing day price) and returned them with the receipt that I paid full price on.... there was no way I was going to lose out on $50


I hope you guys can save as well !

[bhlombardy]

Apparently they don't (price adjust on boxing day deals -sic)

Most stores do not price-adjust on Boxing Day, not much of a surprise.

...but this is the same lady who also told me that she will charge me tax on a free product coupon because it didn't say that the manufacture would cover the tax...

Technically, stores are supposed to collect the full tax (based on the current selling price) even on couponed discounts.

Keep in mind how coupons work:
The coupon is not a store discount, it's actually a tender of payment (just like cash, gift card, credit, cheque, etc) ... tax needs to be collected on whatever the price rings up at.

The store submits the coupons back to the manufacturer who then re-imburses the store in the amount of the coupon, but not the tax amount. So it's basically like the store is getting paid cash "later" by someone else (usually the manufacturer) for the amount on the coupon.


The clerk is right, if the coupon does not specifically say it also covers the tax, then you must. The store is not responsible for the loss in sales tax because it's not their discount and the loss amount is still being paid at the till.

[sampler]

A surprise to some, one of the workers told me that I could price adjust. It's great that you know though!

Btw, I got my free item without paying the tax at Shoppers... I guess they are doing it wrong all the time, right?

[bhlombardy]

Btw, I got my free item without paying the tax at Shoppers... I guess they are doing it wrong all the time, right?

Also not a surprise. I see it all the time where stores don't collect tax on the pre-coupon amount. Do I argue and tell them they're wrong? no, of course not. But yes, they're doing it wrong. That, or they just choose to eat the loss.

[bhlombardy]

BTW, I totally would have done what you did... buy it today, and return with the original receipt. Make your own price adjustment when the store doesn't.

EDIT: I've even been so bold as to go from the checkout straight to the returns counter with the original receipt.

[FallenPixels]

Also not a surprise. I see it all the time where stores don't collect tax on the pre-coupon amount. Do I argue and tell them they're wrong? no, of course not. But yes, they're doing it wrong. That, or they just choose to eat the loss.

Free product coupons usually include tax, $5 off a $5 product does not include tax and the HST would be paid on the pre-coupon total - a free product should be FREE
Of course some FPC coupons specify that they do not include tax

But yes, very few if any stores do price adjustments on Boxing Day

[moon18]

Most stores don't price adjust or price match on boxing week deals. And it's absolutely justified.
Don't people think that if stores offer them that service it's unfair for people who line up outside stores in cold for hours to get that certain product at that amazing price whereas someone is coming a day later to get that same price on same thing that they bought 10 days ago without having to line up or wait for that. I guess it's common sense and people should understand and respect it.
I work in retail and I cannot tell you how many people I had to deal with in these last couple of days who wants to get their receipts adjusted and have guts to tell us that we are nuts for not letting them do that.
It's fine if the product is in stock you can buy and return on previous receipts but you just have to bear the lose in case the product is not in stock now.

[sampler]

Most stores don't price adjust or price match on boxing week deals. And it's absolutely justified.
Don't people think that if stores offer them that service it's unfair for people who line up outside stores in cold for hours to get that certain product at that amazing price whereas someone is coming a day later to get that same price on same thing that they bought 10 days ago without having to line up or wait for that. I guess it's common sense and people should understand and respect it.
I work in retail and I cannot tell you how many people I had to deal with in these last couple of days who wants to get their receipts adjusted and have guts to tell us that we are nuts for not letting them do that.
It's fine if the product is in stock you can buy and return on previous receipts but you just have to bear the lose in case the product is not in stock now.

I can see your point, but I think a use of judgment should be exercised here... My item wasn't a product that people would line up for, in fact, they had shelves full of them and it wasn't in their flyer. I told the lady that I would just return the item if she didn't price adjust, she said Okay and that I could do that instead. If the customer is going to get what they want at the end of the day, why not use common sense and process the return / repurchase or price adjustment for the customer as an EXCEPTION? (instead of waiting 5-8 minutes to do it?) When I did my return I went to the same lady who told me that I couldn't get a price adjustment.

I think they should use common sense in certain situations... when it makes sense, it saves them time and it's less work for them in the end....and they would of course satisfy the customer

Again, I am not talking about price matching a 60 inch samsung tv here...

[sampler]

Technically, stores are supposed to collect the full tax (based on the current selling price) even on couponed discounts.

Keep in mind how coupons work:
The coupon is not a store discount, it's actually a tender of payment (just like cash, gift card, credit, cheque, etc) ... tax needs to be collected on whatever the price rings up at.

The store submits the coupons back to the manufacturer who then re-imburses the store in the amount of the coupon, but not the tax amount. So it's basically like the store is getting paid cash "later" by someone else (usually the manufacturer) for the amount on the coupon.

You will need to show us where you are getting this information because it sounds like you are describing how cents/dollars off coupons work. There isn't really any clear info on how FPC work on the cra site, the closest it gets is where it refers to BOGO coupons, and in BOGO situations, taxes are calculated After the reduction of the coupon value... not "whatever the price rings up at". ..and to me that sounds like the customer will not be charged tax on the free item.

The clerk is right, if the coupon does not specifically say it also covers the tax, then you must. The store is not responsible for the loss in sales tax because it's not their discount and the loss amount is still being paid at the till.

Some can argue that if it doesn't say "customer must pay the applicable taxes" that they do not have to pay the taxes and that it is included in the FPC..... again, you must cite your source on this.

Also not a surprise. I see it all the time where stores don't collect tax on the pre-coupon amount. Do I argue and tell them they're wrong? no, of course not. But yes, they're doing it wrong. That, or they just choose to eat the loss.

[mandygeering]

very interesting

[FallenPixels]

I can see your point, but I think a use of judgment should be exercised here... My item wasn't a product that people would line up for, in fact, they had shelves full of them and it wasn't in their flyer. I told the lady that I would just return the item if she didn't price adjust, she said Okay and that I could do that instead. If the customer is going to get what they want at the end of the day, why not use common sense and process the return / repurchase or price adjustment for the customer as an EXCEPTION? (instead of waiting 5-8 minutes to do it?) When I did my return I went to the same lady who told me that I couldn't get a price adjustment.

I think they should use common sense in certain situations... when it makes sense, it saves them time and it's less work for them in the end....and they would of course satisfy the customer

Again, I am not talking about price matching a 60 inch samsung tv here...

Many stores don't take returns either

[sampler]

Many stores don't take returns either

Most stores do.

[FallenPixels]

Most stores do.

Most of the stores here had signs up saying they were extending return times into Jan and not taking returns on Boxing Day

[hijinx25]

Many of the stores in my area have signs that state that returns and exchanges will be processed after Dec. 28th. If I bought something prior to Boxing Day, and it's now on sale, I have to rebuy and then return the original product.

I don't even know of a store that accepts returns on Boxing Day! How crazy for and of them! LOL

[moon18]

I don't even know of a store that accepts returns on Boxing Day! How crazy for and of them! LOL

Target was accepting all kinds of returns on 26th and 27th. And you are right they should not have. It just makes things a lot more easier for cashiers as well as for customers.