Originally Posted by
xueer246
today at went to the walmart at 1000 Gerrard Street East,Toronto, ON.
first i pick up some clean & clear body wash they have on clearance, because i had printed some coupon.
then i saw a glade candle value pack for $4 but when i scan the barcode, it says $9.98. Base on theScanning Code of Practice
If the scanned price of a non-price item is higher than the shelf price or any other displayed price, the customer is entitled to receive the first item free, up to a $10 maximum. and the subsequent item(s) at the correct price
So i decide to get another one.
at the checkout i told the cashier that i found the glade candle pack on a rack say $4 but when i scan it it say $9.98
She scan it and told me that it is $9.98 and didn't do a price check (there's no other customers and there are other cashier there). so i offer to show her where i found it.
there is still one more on the shelf, but she say the item is not put straight (crooked) and the code number is different, so it is not $4. Eventhough the other 2 is nicely placed straight at the spot where i took it before. And she didn't see the item code number on the shelf because all other place is full of other glade and air wack stuff.
I ask her maybe she can speak to the manager on duty which she did but she told the story in their own language (NOT english) and i show the manager shelf. But she told me that someone (i really think she meant by ME) put it there, and said "one candle is $5" and why do i think its $4 for three candle (she think i'm nuts).
So i told them i don't want it then.
then we proceed to the checkout.
i gave her my coupons.
the manager took them and said "did you print it online and copy it?" i said "i print them online, but i didn't copy them"
then she told me the barcode is same so i can only use one. i said "ok" and get the other coupon back.
the cashier actually want me to give her a coupon, which i reply "no" (sorry i'm having such a bad experience i don't feel like sharing to you)
then the manager look at my glade $2 coupons and told me i can only use one even though the expire date is different. OK.
Then she said its only valid for $1 because the glade i buy is $1 each. But i just use it at food basic next door for 2 of the $0.98 glade spray and did redeem for $2.
During the whole shopping experience they gave me the feeling that i'm lying to them and is stealling money from them.
AWFUL
worse experience EVER