Have you ever found something in a product that didn't belong there?
A friend of mine bought their son a Cars, Mater Takes Off sticker book from SDM over the weekend and she found a used finger cot in it!!!!! She sent me pictures...it even looks a little yellow....Ew. So, yeah, she's ticked (obviously). She said it was stuck inside the staple of the book.
Anyway, I told her to email the company and tell them. Which she did and they just told her to take it back to SDM. :eek: Seriously? I mean who knows what the person had wearing the finger cot....they should at least send her a replacement coupon and show a little more concern regarding the matter. Not just, "please take it back to where you purchased it". :mad: and then "Our manufacturers try to maintain a high standard of quality in all our publications, however there are occasional bindery errors." ......I think this qualifies as more than a bindery error!!!!!! So infuriating!
Guess I am ranting on her behalf...although it does make me angry seeing how they responded to the situation.