FIRST EVER SDM Redemption Brag

Today, I went to the SDM just down the street from where I live. In the last few weeks, I have been trading for SDM points and I finally accumulated enough to do a $170 redemption! It was Amazing. I purchased approximately $285 worth of products, with coupons and sales it came down to $171.68. Then I did my $170 redemption (first redemption I have ever done at SDM) and my OP expense was $20.93 (taxes, deposit, enviro, etc).

Then, I brought all my groceries home and went through my receipt and noticed that the cashier double rang in 2 coupons, for a total of $5. So, I walked on back to SDM to explain that two $2.50 coupons were rang in an extra two times by mistake. I asked for the manager and told him the situation, he was shocked that I came back. My response was "Well, I don't want anyone to get into any trouble. I know it was a mistake, because I had so many items and coupons, sometimes it can get a little overwhelming - it wasn't deliberate by any means". I offered to give the $5 back and he took it. THEN, he told me to wait at the till and he went to the back of the store. He came back with a $25 SDM gift card for me and said that in all the years that he has been working at SDM he has never had a customer come back to rectify a transaction error, unless it was in the customer's favour. He was really appreciative! I thought it was so nice. So, I guess essentially I made $4.07 today! Haha. Today was an awesome day!

Happy holidays, all!

Very nice brag and congratulations.
Isn't it funny that most people get their defenses up and causes ruckess when the mistake is in the stores favour but consider it good fortune when the error is in their favour? You did the right thing, I always try to point out errors either way as well!

Very nice savings Pays to be honest. thanks for sharing

nice see it pays to be honest -nice redemption also

Quote:

---

Originally Posted by couponier

Today, I went to the SDM just down the street from where I live. In the last few weeks, I have been trading for SDM points and I finally accumulated enough to do a $170 redemption! It was Amazing. I purchased approximately $285 worth of products, with coupons and sales it came down to $171.68. Then I did my $170 redemption (first redemption I have ever done at SDM) and my OP expense was $20.93 (taxes, deposit, enviro, etc).

Then, I brought all my groceries home and went through my receipt and noticed that the cashier double rang in 2 coupons, for a total of $5. So, I walked on back to SDM to explain that two $2.50 coupons were rang in an extra two times by mistake. I asked for the manager and told him the situation, he was shocked that I came back. My response was "Well, I don't want anyone to get into any trouble. I know it was a mistake, because I had so many items and coupons, sometimes it can get a little overwhelming - it wasn't deliberate by any means". I offered to give the $5 back and he took it. THEN, he told me to wait at the till and he went to the back of the store. He came back with a $25 SDM gift card for me and said that in all the years that he has been working at SDM he has never had a customer come back to rectify a transaction error, unless it was in the customer's favour. He was really appreciative! I thought it was so nice. So, I guess essentially I made $4.07 today! Haha. Today was an awesome day!

Happy holidays, all!

---

This almost made me cry!!

You are a wonderful example of not only a Smart Canuck but an honest one, too! What a great brag! :top:

Now that's a great brag and manager!! It pays to be honest!! Have a great holiday!,

that manager knows a great and valuable customer when he sees one! Very nice of you to take the time to do the return and make things right!

OP. I could not like this enough. Love it.

Way to go! Great story and I've done the same thing at Metro as well. It's good karma!

Couponier, I enjoy shopping at SDM as well but I am interested in where you got the coupons from? I don't know much about couponing but I am trying to get into it. I am amazed how you brought your bill from 285 down to 171.68 by using coupons. How can I do this ?? lol any help would greatly be appreciated. Thanks

Quote:

---

Originally Posted by GMan12

Couponier, I enjoy shopping at SDM as well but I am interested in where you got the coupons from? I don't know much about couponing but I am trying to get into it. I am amazed how you brought your bill from 285 down to 171.68 by using coupons. How can I do this ?? lol any help would greatly be appreciated. Thanks

---

GM, I got the coupons from trades. Coupons alone didn't bring my total down, but also sale items. Use the Smartcanucks forum - read brag threads, store related threads to find out how people are using their coupons and what products they are purchasing. When I joined SC I stayed up a couple hours each night just reading threads and learned a lot. Moreover, if you ever have any questions and you cannot find a thread that adequately answers your particular question, start your own thread. There are great people on SC that are always there to help. Another suggestion is locating individuals in your area, city or town who coupon - they, too, can be a great source of information and ideas on how to get the best bang for your buck. I hope this information helps. I'm still a novice and learning, I don't dare call myself an individual full of bountiful coupon knowledge, but I have learned a lot thus far!

Great brag all around That was really generous of the manager to do that and very honest of you to go back! I love this brag too.

Karma!

Couponier you deserve that $25 GC as there is not too many honest peoples. What goes around comes around. Good things will happen to you. Also, I want to mention that you are a great and excellent SC student for being a new member and keep posting those great brag. I thank you for sharing this awesome brag..................................:-)

Oh that is awesome couponier!!! Your first redemption, all the hard work, trading for SDM points (yikes)..let's me just preface that! I have trouble with coupons still and planning your whole trip and a redemption that I can only do when my husband is with me because I am a wiennie and paying so little and then correcting and being honest about it, not sure if I would have done it, yes I wrote it because before the fact is one story after is another, that would have mucked-up the whole redemption thing (been there done that lesson, not pretty to deal with, so watch your entries) and then shocking an SDM manager and making history FOR being an honest consumer and then getting a substancial Gift Card amount all for this one transaction and then you shared your experience.

We could not be any prouder of you than your parents would be. Thank you for sharing this awesome adventure and making us proud to be a fellow couponer. Well done, I offer my coupon salute...right hand, index and middle finger (clipping like scidors) and salute!!!!)

I also need to note the awesomeness of the SDM manager, WTG!!!

I had a friend who went up to a teacher (one who always marked really hard) and told her that she accidentally added up his test score wrong and gave him an extra percent. She stared at him for a moment in shock (this is a woman who had been teaching for 40 years easy) and she took the test from him and added an extra ten percent to it with no explanation.

It pays to do the right thing :)

Awesome (good karma) brag! Congrats on your first SDM redemption, and wishing you many more to come !

You're a quick learner. Unfortunate they don't teach kids about redemptions or couponing in Psych 101. Also a shame SDM doesn't carry pomegranates. I'd be careful if I were you, going back to that SDM store, the manager might offer you a cashier job next time you're there. Think about the possibilities, SDM employee discount or non-employee and super spend your points events - oh the possibilities. Bravo to the manager too for doing a RAOK! See Santa does exist.

What a fantastic brag! Made me smile.

Nice brag, and congrats :)

Great brag. :)