When I enter in my card number I am getting a big ol red x. Tried a fews times now. Is their system down... anyone else having this issue? Frustrated as just wanted to load today's offers so I can shop.
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When I enter in my card number I am getting a big ol red x. Tried a fews times now. Is their system down... anyone else having this issue? Frustrated as just wanted to load today's offers so I can shop.
yes
:frown:
Yes I am as well. I called and CS said they are having issues with the website and app. Try again in a few hours.
I just printed my coupons and went shopping. That worked. Still can't get on.
does anyone know if a coupon will work if its already loaded onto your card?
Having problems too. Good to know I can print the coupons.
having the same problem again as a few weeks ago. Can't log into website or app. Anyone else?
Just purchased something at 4:15pm and digital coupons did not load. I returned items.
I tried to log in to optimum account, but it was really slow. They must be taking the system up & down....
Yep takes me a few tries to be able to log in. Then adding and deleting coupons takes forever...
Was finally able to speak to CS.
System is down, no coupons are working, they can't verify our purchases.
Was advised to call again tomorrow. :shrug:
Ugh...I was going to go shop. Probably won't even bother if that's the case.
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