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well against my better judgement i shopped today,,prices way too high but i thought i could spend $75 get 18 thousand points,,
im a long term member here ,, did i miss something ,, used coupons today bringing my total below the $75 threshold but getting 770 base points . im so embarrassed, commenting on this and admitting shoppers got ahead of me (lol)
please set me straight
I can't say for sure. It's been ages since I have tried it even.
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Are you saying you didn't get the points?
What did you buy?
no i did not get the points, because i used coupons my subtotal was only 57.28
base pts showed at 770 meaning i had $77 worth of product before coupons
Have you tried call them? H.O. should add the points for you unless it's under their written policy that manufacturer coupons don't count.
Also certain item won't count even if you reached the threshold/base point.
It has happened to a few members including me, everyone with different spending threshold coupons. I think it's safe to say that we have to spend the minimum threshold in order to get bonus pts. Using coupons will only mean that we can buy that much more stuff in our transaction.
What about 20x? It's still based on base points/threshold right?
happened to me too recently on a personal offer spend $30 get 8,000. I used coupon and it brought me beneath the threshold and lost the points only by a couple of bucks.
Yep, better safe than sorry at this point. I prefer to use 20x when you spend $50, or whatever amount, if I have a bunch of coupons. Spend $50, use $25 in coupons for example, get 20x on $75.Quote:
Originally Posted by amira84
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The 18500 in the flyer works with coupons but its a gamble with the personalized coupons. You will probably get the No answer from HQ but you can take back the items and have them ring them back up for you. I always get them to total and tell me how many personalized coupons are being used before I pay.
thanks for all the replies,, no personal offers used either,, guessing the good ole days are gone, another loop hole closed,
Same here ... didn't get 18.5k points after using coupons.
This IS the flyer offer of 18500 that they did not get from what I'm understanding.Quote:
Originally Posted by sirandrewr
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Some of the personalized coupons are interfering with the flyer promos. I deliberately go to a cashier with 12 years experience who knows how to really work the cash register and can go into the backroom to work on problems. I get the cashiers to do a total before the card is swiped and coupons come off. I had a few problems that the store couldn't resolve and they called HQ to complain. The store can only add 1000 points at a time when it can't be resolved but have to call for the bigger points.
Another long time employee stated that seasonal items can also be the problem because they are deleted from the system and are not recognized.
I feel like sometimes people should read more closely before they reply...
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