Does this receipt make sense to you?

[sweet sparrow]

Maybe it's just me, but I need someone who doesn't work for the store to make sense of it for me.

I purchased six taxable items for $5.99 and the total on the receipt was taxed at 13%, giving a grand total of $35.94. Unfortunately, I paid with a gift card, so the transaction is only electronic.

The price lessened by $1 a few days later so I went back for an adjustment. On the receipt, it shows 6 x -$5.99 charges, then 6 x $4.99 charges. So far, it makes sense.

Then, there is a charge of $6.78 to a gift card. The subtotal then comes to $0.78. The HST 13% shows -$0.78. Total is $0.00.

Net refund items -$35.94.
Net exch/sale items: $29.94
Total tax: $3.89
MDSE total: $33.83

Does that sound right? Did I get a refund of $6.78 or was I charged some amount? I tried looking up the transaction, but by the time I knew I could do that, I had done more than 10 visits and the transaction was no longer showing on the card.

[Anna Michele]

I'd have to see the receipt but it looks like your refund of 6.78 went back on the gift card
Did yiu check the balance
If it had 6.78 then they took 78c it should have $6 on the card still
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[sweet sparrow]

See if this works... Sorry, it didn't give me an option to rotate the photo.

[Anna Michele]

Hmm it Def looks like you bought a $6.78 gc

Do you still have the gc it looks like they bought the difference with the gc instead of refunding it but it would work out the same
Assuming you have a gc with 6.78 on it

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[sweet sparrow]

If I bought a GC, would the purchased items say 7? I didn't get an extra GC, but they said it went on the same GC I gave them.

[Anna Michele]

Yes they would have refunded the same card used
It looks right but very confusing ly done
But yes cause the whole transaction would have been done in negative with a post I've on the gc
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[Anna Michele]

So you do still have the gc

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[Ciel]

Yes, that's a confusing receipt.
So store took back the 6 x $5.99 (35.94 before tax) and sold you the 6 x $4.99 (29.94). Thus $6 with hst back to you as $6.78 on gift card.
The 78 cents HST is confusing but applies to the $6 subtotal refund owing to you. The $3.89 HST lower down on the receipt is also confusing.
As long as you have the gift card, there's $6.78 on it. If you don't have the GC, try using that receipt code beside the gift card item STAT if you can apply it to an online order.

[sweet sparrow]

I do still have the GC, but by the time I found out that they can check the previous history on it, it had been over 10 transactions and they tell me they cannot go back further. It was a GC that I frequently use at WM, so I don't know what the previous balance was before I added the amount on it. Fingers crossed it went in. If not, I suppose I'll just count it as experience that I will know for next time. Thanks everyone!

[EvilTofu]

I think I know what happened. It happened to me before.

They can't refund you cash because you used a gift card. So they tried to refund it on a gift card, or at least it is what it says to trick the machine. Hence the $6.78. Since the items were taxable, it must show the tax (for their accounting's sake) which is -$0.78. Tax money and gift card money are fungible, so they add the 78 cent back to your card. (So that it wouldn't be surrendered to CRA.)

If you had used cash, the refund part would show subtotal -$6 and tax -$0.78. Since it is returned to a giftcard, they have to make it look like it was also a purchase.

You don't owe them money, nor do they you. It's just terribly written on the receipt.

[sweet sparrow]

Update: I have another receipt that looks like the one above. At least I know it's correct now and I have a slip that shows how much the balance has increased by.