I get that kind of stuff a lot and found that if I sign out and then back in again every thing goes back to normalQuote:
Originally Posted by SavvyLady
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I get that kind of stuff a lot and found that if I sign out and then back in again every thing goes back to normalQuote:
Originally Posted by SavvyLady
I had the same thing happen today. I went to Shoppers and got my points showing correctly on the receipt. Then went to City Market and those points I just earned didn't show up. It looks correctly in the points overview but the details are all wrong and the total is not updated.Quote:
Originally Posted by Anna Michele
This happened to me on 2 different cards I just put in a points inquiry. On 1card it’s 26000 Points I spoke to someone and the are unable to add my points the have to escalate it to higher authority. The other is 30200 Points. Just have to wait and see hat happens on MondayQuote:
Originally Posted by plc
Has anyone used the household feature since it was enabled again? If so, please share any specifics you have on what you have and haven't done, what is and isn't working as you expect, etc.
Mine is also not updated as well.Quote:
Originally Posted by SavvyLady
I got 25,000 points today showing up on my receipt but not on my app
yes and mine doesn't show also I got 22,000 at shoppers and on my desktop it doesn't show the new total -so no need to complain I guess if I log out and then in maybe it may show
I did another shop this evening and the Points didn’t show up it’s only when I shop at SDM.
I was told that there is a glitch in the system and as long as it’s on the receipt it will show up with in 24 hours no need for a points inquiry. So I am going to wait until Monday
They're at it again. $36 in missing points that appeared on my receipt. My balance updated on my receipt. It appears as a transaction in my account, but my points balance didn't increase...
Quote:
Originally Posted by Silk
@Arjon - You know what they say about great minds...!Quote:
Originally Posted by Arjon
Yes, please share your experience with using household if you're doing it/have done it!
I still haven’t received my 10,000 pts and my purchase was done Friday morning, I did put in a points inquiry and I asked that they check back to all my SDM purchases since I would see the totals on my receipts but didn’t always check the total on my app. This only happens with SDM, with all the grocery stores the points are added immediately!Quote:
Originally Posted by flemeth
I have same problem ..yesterday was 20x points if you purchase $50.00 or more ..it showing as a transaction in my account..check my point balance and it didn’t change ..I’ll wait couple days and if it doesnt change ..I’ll be doing inquiry on missing points .Quote:
Originally Posted by torontogal12
Yes flemeth.. I’m having same problem ..only when i shop at SDM that my points doesn’t show up ..dont Loblaws have all those glitches figure out yet ..wow !! Always problem with points since they combine both together...i will wait 2 days ..just see if my points actually goes to my account ..if not i will do missing points message .Quote:
Originally Posted by flemeth
Not me personally, but my parents are using the household feature since they messed up during the changeover back in Feb. My step mother ended up unattached from my fathers account as they once were instead with her own PCO account. So to link them they have made a household to merge their accounts back together (Instead of just adding her PCO account # to my fathers account). It seems to work fine so far, just as they had it before. Points are still shared easily between them and are earned as they once were.Quote:
Originally Posted by Silk
One of them can redeem no problem and they simply earn from one pool of offers as they did before. So for them, it is much like nothing has changed since the merger.
Why ??? wouldn’t cashier want scan your sister card ..thats what their suppose do ..scan our cards ..so we get points ..wether we get points or not ..thank god !! cashier did ..cause I wouldn’t want get home to see that i was entitled to points and didn’t get them ..all kinds out there omg 😯Quote:
Originally Posted by Miss Molly
So sorry Silk ..didn’t see your message until now ..TOP T ...means a SC member helping another SC members ..more you reply’s back to their questions in one day ...you could be TOP T for day ..sorry again SilkQuote:
Originally Posted by Silk