I had a wonderful experience at the sony store! The girl that had helped me was great! she gave me honest opinions on what products are better and why. It has been a long time since i had such great customer service and to know she was giving her honest opinion and not just trying to sell me the highest priced item was such a relief. After they had found out i was the contest winner they treated me like i was a cleb! lol it was great to see that they know their products and are not afraid to tell you their honest opinion of what they think is better.