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Thread: Shoppers problem. Worth complaining?

  1. #31
    Smart Canuck walkinglady's Avatar
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    At one SDM location I shop, one of the cashiers hates coupons. She knows I use coupons ( and it is my right to do so) and when she saw me she said to me to go to another cashier. That day I did not feel like accepting her "tantrums" and I said that she has no right to select which customers to serve. Since then she is no longer visibly against my couponing. Regarding the return of the item, Yes, talk to the manager and HO for the value of the coupon. If we all swallow their garbage, then we will continue to be treated unfairly and even discriminated against.
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  2. #32
    Smart Canuck
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    I myself a couponer as well, I had problem with cashiers at SDM but now I don't feel like arguing with them anymore, if I couldn't use it this day or at this store or when this cashier works, I just go to another one. Someone here told me that store doesn't have to accept coupon, they do it fo CUSTOMER SERVICE!
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  3. #33
    Dumbledore's Army padfoot's Avatar
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    Quote Originally Posted by torontogal12 View Post
    This location always has very looooong lines. Sometimes I wait half an hour in line and waste my lunchbreak there. Now that I'm not as steamed, I think if there's no line tomorrow I'll ask for the manager, if not, I'm letting it go because it's not worth waiting in the line again. Thanks for all your suggestions!
    theres no back up cashiers? That sucks! At least supervisor should be there to help with the line up too.

    Quote Originally Posted by walkinglady View Post
    At one SDM location I shop, one of the cashiers hates coupons. She knows I use coupons ( and it is my right to do so) and when she saw me she said to me to go to another cashier. That day I did not feel like accepting her "tantrums" and I said that she has no right to select which customers to serve. Since then she is no longer visibly against my couponing. Regarding the return of the item, Yes, talk to the manager and HO for the value of the coupon. If we all swallow their garbage, then we will continue to be treated unfairly and even discriminated against.
    The cashier actually did this? Wow thats really bad customer service. Youd had to go line up again at another cashier cause she didnt like you, and thatd get me annoyed. Have you complained to the manager about this cashier? Or gotten a receipt that allowed you to do the feedback survey?
    "Expecto Patronum!" - Harry Potter

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