Hi kermitz! I read your comment about not getting sdm personalized offers..... I have read a lot of times on these forums that when people change their email addresses they start getting sdm coupon emails. I can tell you my own experience. I had put my gmail address in their profile a few months back and i used to get sdm emails but not the coupons emails. But then i changed my email address from gmail to yahoo i started getting ALL the emails from sdm plus the personalized coupons one. On the other hand, when i made my hubby's optimum account, i put his yahoo account from day 1 and he never had the problem of not getting their coupons emails. so i would say that this can be their system glitch. Dont back off, and try changing your email address. I hope that you start getting coupons emails soon.