sorry, i can't for the life of me figure out where/how to respond to your question about the shoppers drug mart lady!! she is kind of older, not sure about hair, but don't recall it being long...it has been awhile as i really avoid that store! she would read, and reread my coupons, pretending like she could not see well, and do the very same thing to each identical coupon!! then said she couldn't take them, until i read the address on the coupon to her. after the second run in which was a repeat of the first i just started not going there.The superstore lady just seems miserable, again, took like five minutes trying to decide if i should be able to use my save $1.00wyb4 campbells soup coupon.....she has always been rude though....i almost feel sorry for her!! except she makes my shopping life miserably uncomfortable.