Well...I have encountered this problem all too many times. Go to store with my internet-printed coupons, and the cashier and then cashier supervisor says it's not valid. Well...I emailed Zellers head office customer service off their website, and also called my local Walmart in North Brampton. I got the following email from Zellers, and the manager of the Walmart left me a voicemail personally, on my cell advising that they will take internet coupon as long as it is clear, and has an expiry date on it and that you don't use it past that date, and that there is a barcode on it. The email from Zellers was as follows:
To: [email protected]
Date: 06/19/2008 12:09:48 PM
Subject: Store Inquiries
Store Inquiries
From Name: Beata Tan
From Email: [email protected]
Subject: Store Inquiries
Inquiry Type: Store Inquiries
Order:
Language: en
Company: HBC Online
Comment:
I am inquiring re: Zellers' policy on coupon acceptance in the store. I am wondering what type of coupons are accepted, if internet coupons are accepted, if there is stacking available. As well, if I could have the interpretation of "One item per purchase", and what Zellers considers "No doubling".
I am looking for clear clarification of these, as I seem to run into different interpretations at each location I have been to.
Thank you.
Thank you for your email. We will only accept on-line coupons provided that they are fully legible and contain a barcode. As well as we will not allow a customer to use more than one coupon per item per purchase.
I hope that this helps. If you have any further questions please do not hesitate to contact us.
Regards,
Tammy
Hbc Customer Service
I intend to follow up further on these matters with A&P, as they are saying at the cash and manager level, that the coupons are not valid either. If I get a response, I will post.
B.

