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Tue, Feb 8th, 2011, 12:29 PM #31
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Nope, I have not seen the rebate cheque. February makes it almost 6 months since the thread topic was posted. I may call Bell and ask which executive is holding up the rebate cheques.
2021-Bring on the sunshine, sweets & online shopping.
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Mon, Feb 14th, 2011, 05:16 PM #32
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- May 2009
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- Toronto
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Mon, Feb 14th, 2011, 06:25 PM #33
I called Bell it will say on your account wether your approved and will be out for March I have full service and getting 67.00
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Tue, Feb 15th, 2011, 02:26 AM #34
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Sun, Feb 20th, 2011, 07:45 PM #35
So this is just for home phones, not cell service, right?
Bell Mobility has the worst CS I have ever come across and I just cancelled my cell service with them a week ago."We do not inherit the earth from our parents; we borrow it from our children." ~ Chief Seattle
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Fri, Feb 25th, 2011, 01:01 PM #36
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http://www.bell.ca/shopping/PrsShp_Rebate.page
I had to find this page after finding the Dec. CBC articles about the rebate and Bell's promos for discounting signups for its other services. The key to finding this page was the CRTC decision number
crtc decision 2010-637 rebate
About the Deferral Account Rebate program.
Q: What is the Deferral Account (or Home phone) Rebate program?
A: Bell will be returning to eligible home phone customers a portion of the funds that the CRTC directed our company to set aside for future use. The amount of the rebate is $67.41, and will be sent to customers in March 2011. The Commission approved the use of these funds, in part, to improve access to communications services for persons with disabilities and to extend broadband to customers in CRTC-approved rural and remote areas. The Commission also directed Bell to return any remaining funds to eligible home phone customers.
Q: How much is the rebate?
A: The rebate amount is $67.41 per eligible home phone line. All eligible customers are entitled to the rebate. However, customers choosing to add a new service or upgrade an existing service can benefit from a rebate of higher value.
Q: How will I receive my Deferral Account Rebate?
A: Eligible customers can choose one of following options:
- Promotional offers
You could take advantage of a larger rebate, up to $100, starting now on select new Bell Mobility, Bell TV or Bell Internet services. Certain conditions apply. If you choose a promotional offer, you will not get a rebate cheque. - Rebate cheque
Cheques will be mailed in March 2011 for active, eligible accounts. Accounts past due or cancelled prior to March 2011 will have a credit applied to the customer's bill.
A: Instead of a rebate cheque, you may qualify for the following offers:
- $100 promotional offer
Get $100 off when you sign up for a new Bell Mobility activation or Bell TV subscription at a Bell or The Source store. You will need the coupon that was sent to you in a letter in November containing your unique coupon code. Certain conditions apply. See store for details. - $75 promotional offers
1. Get $75 off when you sign up for a new Bell TV or Internet subscription by calling 1-866-778-5529.
2. Get $75 off when you sign up for a new Bell Internet subscription at a Bell or The Source store.
3. Starting in December, you can use the $75 rebate towards the upgrade of Bell TV hardware or Bell Internet speeds.
Promotional offers expire January 31, 2011. Only one offer available per eligible home phone account. Customers taking advantage of any promotional offer specific to this program forfeit the right to the rebate cheque at the end of the program.
Eligibility details
Q: How do I know if I am eligible for the Deferral Account Rebate or promotion?
A: Eligible Bell Home phone customers received a confirmation letter in November 2010.
To be eligible for the Deferral Account Rebate, a customer must have had an active Bell Home phone account as of August 31, 2010 and the account must be held in an urban area. To qualify for a promotional offer, an account must also be in good standing.
Q: I have more than one phone line. How many rebates can I get?
A: Customers will receive a rebate for each eligible residential line
Offer redemption
Q: How can I find a Bell or The Source store?
A: Use the store locator to find a store near you.
Q: Can I use the coupon to upgrade my existing hardware or programming?
A: No. The $100 coupon is available for new account activations only. Upgrades to existing services will only be available in December and will have a total rebate value of $75. Certain conditions apply. See in-store or call 310-BELL after December 5th 2010, for details.
Q: Can I use any of the promotional rebate offers for a friend or family member?
A: No. The activation must be in your name, with your address and on your One Bill account.
Q: Can I use the coupon towards the installation of Bell TV at my cottage?
A: Yes, as long as it is on the same One Bill account as your Bell Home phone service
Q: How do I get a coupon code?
A: A 21-digit coupon code was provided to you by mail in November 2010. If you can't find your code, a store representative can look it up for you. Simply bring in your Bell bill and photo ID. If the code has not been used, you will be able to redeem your rebate.
Q: In which stores can I redeem my coupon?
A: Redeem your coupon at any Bell and The Source store.
More details
Q: Why am I not eligible for promotional offers?
A: The promotional offer was sent to customers who met the following criteria:
- Had an active home phone account on record as of August 31, 2010.
- Has not been treated for a past due account.
- Had an active account in good standing between August 31, 2010 and the date by when the rebate must be paid out the following year.
A: Cheques will be issued in March 2011 to customers that have not taken advantage of any other promotional offers related to this rebate program.
Q: Why did I get a rebate credit on my bill?
A: You are entitled to the home phone rebate offer but we applied the rebate to your account because either:
- You cancelled your residential local phone service between August 31, 2010 and the date by when the rebate must be paid out the following year.
- Your account was past due so you were not entitled to the promotional offer.
A: The call was to advise you that you are eligible for the home phone rebate and that it was automatically applied towards your account.
Q: Where can I contact the CRTC for more information?
A: You can visit their website www.crtc.gc.ca for more information.
Q: I have lost my cheque.
A: Please call 310-BELL and we will investigate.2021-Bring on the sunshine, sweets & online shopping.
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Fri, Feb 25th, 2011, 08:44 PM #37
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Tue, Mar 8th, 2011, 01:37 PM #38
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your rebate may vary............I knew nothing about this (don't read all the inserts that come with my bill )....until I received a cheque in the mail yesterday.........my rebate was about $37.....yours may be the same.
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Tue, Mar 8th, 2011, 02:24 PM #39
barbs are you with Bell?
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Tue, Mar 8th, 2011, 07:04 PM #40
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Barbs-Bell did not do an insert in Ontario. Rather, in Sept and again in Oct/Nov., there was a letter sent to customers mentioning the rebate but the pitch was more for customers to sign up for their tv package or other service and save up to $67 (so that Bell would not have to send out the cheque--it seemed to me) on the cost.
2021-Bring on the sunshine, sweets & online shopping.
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Fri, Mar 18th, 2011, 11:12 AM #41
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Fri, Mar 18th, 2011, 11:39 AM #42
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- Chatham, Ontario, Canada
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Ugh, i dropped Bell 2 years ago this month, so i won't see anything from them, even though i had their service for 18years.
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Fri, Mar 18th, 2011, 01:17 PM #43
received mine today yippie!!!!!
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Fri, Mar 18th, 2011, 01:30 PM #44
My mom got about $60 back from this - we 're with Bell and have been for a few years
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Sun, Mar 20th, 2011, 11:29 AM #45
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$67 cheque arrived on Friday. The attached letter had a different Bell staff name from the previous two "marketing" letters and content of letter was still promoting their packages.
Back of envelope had a Montreal address.2021-Bring on the sunshine, sweets & online shopping.
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