London Drugs official response to the recent "changes"

[Chantel]

Flyer coupons are fine and as they always have been, it's the online coupons that are causing trouble

[freefreed]

Which yellow bonus product coupons.... the LD ones?

The Yellow coupons on LD's shelf that are for bonus products...like free $10 GC's or a free bottle of XXXX


For the store that said the new PnG coupons are good... They will not be reimbursed as PnG has come down on LD... and hence the wording changes. HO new about the changes in the wording prior to the release of the new coupons...so there reps informed them long ago! So if your store allows you now... don't be surprised if next week when someone reads the memo they change their minds.

[new2sc]

I stacked the new brandsaver.ca and brandsaver flyer ones yesterday and had no problems at all.

[freefreed]

I would say that this is KEY :

Our coupon policy is in place to help extend savings to our customers.
London Drugs has a responsibility to follow the directions clearly stated on coupons. We pride ourselves on offering a superior shopping experience everyday and we hope to keep our coupon stacking policy as long as it’s not abused.

So knowing about the changes... If we continue to push it we will lose it... Please follow the details and not loss it for all of us.

[Evie84]

Just because you can try it and maybe get away with it, doesn't mean that it's right. We all know what the new coupons say and we should be following it. I wouldn't want LD to evaluate their stacking policy because too many people were trying to slip the coupons in.

[tjthemanto]

Bump

[Myriah66]

I just wanted to say that I agree with this. I have only been using coupons for a few months now; but, it has been my observation that P & G provides coupons, that can still be stacked, through other sources. Some that I have come across just recently are: Olay, Old Spice, Crest, Herbal Essences and Oral-B. Personally, I will just reserve the online ones, with the restrictive wording, for sales at other stores and/or clearance items. Many people are already using them at Walmart and even making money back. Barring, that I will offer them to folks that can use them.

I would say that this is KEY :

Our coupon policy is in place to help extend savings to our customers.
London Drugs has a responsibility to follow the directions clearly stated on coupons. We pride ourselves on offering a superior shopping experience everyday and we hope to keep our coupon stacking policy as long as it’s not abused.

So knowing about the changes... If we continue to push it we will lose it... Please follow the details and not loss it for all of us.

[Bissen]

I have a question regarding the P&G Brandsaver coupon wording. This is wording on the coupons that you request through their site and get mailed to you.

"Use of more than one manufacturer coupon per product is strictly prohibited."

My question is how does that apply when the coupon is for multiple products... such as "save $3.00 when you buy any two old spice products."

So from what I understand based on what everyone is saying is that once you use one of the online coupons with this restriction (even if it is for multiple products) that bars you from using ANY other coupons on the rest of the products?

Does that make sense?

[Evie84]

So from what I understand based on what everyone is saying is that once you use one of the online coupons with this restriction (even if it is for multiple products) that bars you from using ANY other coupons on the rest of the products?

Yes

[Bissen]

Yes

A bit ambiguous I think on their part. Why didn't they make it super clear and just say... you can't use anything else when using this coupon... instead of one per product. In my opinion you still should be able to use coupons on the other product.

[Dee09]

I would say that this is KEY :

Our coupon policy is in place to help extend savings to our customers.
London Drugs has a responsibility to follow the directions clearly stated on coupons. We pride ourselves on offering a superior shopping experience everyday and we hope to keep our coupon stacking policy as long as it’s not abused.

So knowing about the changes... If we continue to push it we will lose it... Please follow the details and not loss it for all of us.

ditto

[wendyjane]

A bit ambiguous I think on their part. Why didn't they make it super clear and just say... you can't use anything else when using this coupon... instead of one per product. In my opinion you still should be able to use coupons on the other product.

Agree! Going by the wording on the new coupons if the coupon was $5 wub2 products you can use the restrictive coupon on one product and a different coupon on the 2nd product? But having said that, the next time I'm in LD I'll get clarification before I make my purchases.

[Chuck71]

I saved 96.00 today without using the p&g.ca coupons so it can be done. It is just that you won't be able to get the great deals like off tide

[[email protected]]

I had a coversation with one of the cashiers even if the new brandsaver.ca ones have the wording the brandsaver flyer doesnt so u can use. intill may 31 the exp date of the brandsaverflyer
ex. if u use the brandsaver flyer first u can still stack. than u use the brandsaver.ca (which u cant stack and it ends the stack only one coupon is not stackable.)

p.s if someone understands and can provide a better explantion that would be great!

[parkmomma]

I have used the new wording online ones without any problems - even after askig the csr about the new wording. I guess it depends on the store?