Help!! Pizza Pizza Giftcard Problem

[CaraMiaxxx]

I just received mine in the mail the other day, I will definetly check the balance before trying to use it and avoid an embaressing situation. I have already had a problem with the Buy 2 Get 1 Free promo from icoke where the store would not accept it, I don't want a repeat of that scenario.

[Dark_Angel]

I just received mine in the mail the other day, I will definetly check the balance before trying to use it and avoid an embaressing situation. I have already had a problem with the Buy 2 Get 1 Free promo from icoke where the store would not accept it, I don't want a repeat of that scenario.

It is embarrassing for sure. You'd think a massive company like theirs would make sure their stuff is together. I've had a problem before where they sent me a Cineplex free admission coupon where I could only use it on days that were not listed as "no passes". I can't remember the exact name of the admission but I wasn't able to use it. Previous to this I received ones that you could use on any day. So I contacted Icoke and they told me there was nothing they could do about it. Even though I offered to send my coupon back through mail. I'm convinced they have something against me.

[linaka54]

Thanks for the info and link Bob, I checked mine and it has 10.00 on it so all is good with my card, thanks!

[mfm955]

used mine this past weekend and it worked fine!

[angel1010]

Pretty funny when I've received my Pizza Pizza/Pizza 73 Gift card and mine indicate that I had $10.00 on it. Yes, if you encounter an problem, then you could complain in two ways. First you have follow the first procedures by checking the balance on the card by this website https://www.kesm.net/pizzapizzamembe...roup=PizzaCard . Second step then take it up with the 1-866-368-2111. Hope it helps!

[TaraF]

ekks I just did a trade with mine I didn't think to look hope mine is okay!

Me too! I guess I should pm the person I did the trade with to find out if my card was ok!

[Rockin' Kitty]

Glad I never ordered one!

[ontgal33]

I used mine last week with no problem, i hope you can get it sorted out.

[colincameron]

Thanks for your suggestion. I did register the card and it says $0 still and no transaction history. Here is a screen cap..

I just regestered my card and is shows a zero balance and the screenlooked the same as yours.
I just sent an email to icoke.
Hope they fix this

[Dark_Angel]

That sucks that it happened to you too. I contacted icoke by phone the other day and finally got a response today. The lady said they would look into it for me and maybe send me another one. I then asked should I send this one back and she said, no it's not worth it. So then she went to ask me my name, address, phone # and then birth date. Well, I guess by accident I had registered with my mom's birthdate instead of my own. Then the lady said to me that I was being a fraud. I was like excuse me? Can you just change the birth date to mine? Then she goes no, and asked for my mom's e-mail so I gave it to her and she said no there is no account for your mother. So then finally she changed it to my birth date. I was like really? Does it need to be this difficult? So not only are they sending out $0 gift cards they are also calling their customers frauds. I guess she thought I had two accounts and you're only allowed 1 per household but I didn't. So really, I mean i'm getting sick of icoke and their crap. This isn't the first time something like this has happened to me, i am considering not purchasing any Coca-Cola products. Ridiculous.

[Dark_Angel]

I just thought i'd let you guys know what happened.

I FINALLY GOT MY CARD!

I wrote icoke an e-mail about a couple weeks back saying that I still didn't receive my card. I was very frustrated and didn't think it had to be so difficult. They never got back to me but I guess they spoke to Pizza Pizza and a lady from there got in contact with me.

Thank you for participating in Peel ' N Reveal at Pizza Pizza.

Due to a malfunction in our gift card program select cards were loaded improperly, leaving your balance at zero.
Please accept our apologies as we issue you a new $10 Pizza Pizza Gift Cards with an additional $2 on the card for your trouble.

Please reply to this email with your complete mailing address so we can send this new card to you as soon as possible.

Thank you for your understanding,

Pizza Pizza Limited.


So I wrote them back and told them that I didn't participate in that but I was sent one by icoke with a $0 balance. And today finally I got my card in the mail. I checked and it does have the $12 balance. So problem solved. Such a hassle but i'm glad I got it. If you experienced the same problem keep e-mailing and calling them until you get the problem resolved.

[c_mcarthur]

I just thought i'd let you guys know what happened.

I FINALLY GOT MY CARD!

I wrote icoke an e-mail about a couple weeks back saying that I still didn't receive my card. I was very frustrated and didn't think it had to be so difficult. They never got back to me but I guess they spoke to Pizza Pizza and a lady from there got in contact with me.

Thank you for participating in Peel ' N Reveal at Pizza Pizza.

Due to a malfunction in our gift card program select cards were loaded improperly, leaving your balance at zero.
Please accept our apologies as we issue you a new $10 Pizza Pizza Gift Cards with an additional $2 on the card for your trouble.

Please reply to this email with your complete mailing address so we can send this new card to you as soon as possible.

Thank you for your understanding,

Pizza Pizza Limited.


So I wrote them back and told them that I didn't participate in that but I was sent one by icoke with a $0 balance. And today finally I got my card in the mail. I checked and it does have the $12 balance. So problem solved. Such a hassle but i'm glad I got it. If you experienced the same problem keep e-mailing and calling them until you get the problem resolved.

sorry i kinda laughed when i saw that they gave u a $2 credit.. like oooo wow 2 dollars haha
glad they were able to fix it tho, those kinda things are annoying

[Dark_Angel]

sorry i kinda laughed when i saw that they gave u a $2 credit.. like oooo wow 2 dollars haha
glad they were able to fix it tho, those kinda things are annoying

LOL! I know right? $2 can buy me... maybe a drink? lol!! Or pay the new HST?

Oh well, at least it's something. I'm grateful to finally have a card issued to me with money on it.