What's with all the unpaid surveys lately

[BC Gal]

SC Johnson just sent me an email asking me to fill out a survey. They are not the first, many companies have been sending me survey emails. As well, a lot of company websites now have a survey that comes up on their homepage.

Does anyone fill out these surveys considering they don't offer any compensation for your time (eg. a coupon)? Should consumers email the companies letting them know they should offer something if they want feedback? Just a thought

[akitakara]

Nah. The surveys take too long IMO.

If I had a positive compliment, or a negative complaint, it's more effective to use the contact form for a quicker shorter message.

[Natalka]

I fill out some, especially from companies who have sent me coupons, or who have coupons up on their sites regularly - like Johnson, Living Well, Shoppers.

[BC Gal]

The SC Johnson was odd because they have not given me any customer service. I had signed up for the facebook giveaway which is how they got my email I guess.

Other companies have surveys that appear right when you get to their website. That's annoying.

I agree Akitakara, they do take long and often asked questions that don't really get relevant information.

The three you listed Natalka have never asked me, though yes I would fill them out as well. They are generous to me so I would be nice back.

[clumsygal]

i only fill out the short ones ( less than 5 min) if they don't offer reward .