Blockbuster collections

Not sure where to post this. Prior to our blockbuster store closing we checked our account balance and paid off all of the late fees on it. Today I received a letter in the mail from Credit Bureau Services Canada saying that I had an outstanding balance of $160.41 that I still owed to Blockbuster. I tried calling them, but just got a voicemail to leave my info for them to call me back. I don't want to risk affecting my credit history over this of course, but don't know how to figure out where that balance came from.

Any advice?

Do you have proof of payment (receipt) for the outstanding balance at Blockbuster? Depending on how close it was to the Blockbuster closing perhaps the accounts were already sent to collection before you paid? I'm not so familiar with this, but I'd start with proving you paid. Maybe even with a credit card statement of bank statement if you paid either of those ways.

I don't have a receipt unfortunately (i do have my bank statement though...would have been an interac payment) , however, the balance that i had left on my account that i paid was around 40 dollars, and they are saying my outstanding balance is around 160.

i just got a bill from the credit beureu for blockbuster too for $60.00..... WTF!!! no one ever told me i owed any late fees or anything, and i returned all my movies...... what do i do? they only give u 10 days to pay it off..... the owner of blockbuster is getting an email from me thats for sure

When you try calling them you only get a voice mail. They called back and left me a message today while i was at work, so i called back, only got a voice mail again.

See if you can get in touch with the receiver handling the Blockbuster liquidation and verify the balance. It'd be a risk to pay the bureau because you don't know if any payment made would be shared/or notification sent to the receiver.

I once paid a demand notice for a collector in relation to a closed business-amount owing due to a delivery made just prior to closure. Boy, did I get reamed out at work for responding to that letter. Best to do your own research and clear things up.

Also, research the agency that contacted you-any BBB complaints? Is the business legitimate and registered in your province? Any contact names you can determine?

Grant Thornton Ltd. is the court-ordered receiver for the Blockbuster chain. http://www.thestar.com/business/comp...ose-140-stores

http://www.grantthornton.ca/services/reorg/bankruptcy_and_insolvency/Blockbuster

http://www.grantthornton.ca/resources/creditor_updates/documents/Blockbuster%20Canada%20Co/Motion%20Record%20of%20Receiver%20returnable%20Nov .%207,%202011.PDF Item (s) -dealt with the third party service provider that manages the Company's receivables due from retail customers.
(No company name for that service provider is given-page 27 of 673 of the pdf).

Company records have been given to a third party document storage facility. Guess that means if you have your own personal documentation of amounts owed and amounts paid, that is your best documentation in responding to the collection agency claims (make copies to send to the agency and keep originals for your records).

https://www.cbscanada.com/contact_us.aspx

My husband was home today when they called back returning my voice mail message. He explained that we had paid off the account, and he had no idea where $160 came from. They said they'd wipe it... I'm hoping I don't get any more letters from them in the future.

I may have an answer for you. But first you need to understand this. Its Disgusting, unfortunately you are going to see WAYYYY more of this because the big corporations KNOW that the economy will collapse. If you understand how the monetary system truly works, you will see the benefit they feel of doing this to people.
Think about this, if Blockbuster is bankrupt it disolves their debt. So why does a company still try to take on their debt and sue you for more debt and put you in the position of defending yoruself? Because they make money at it!!!!!!!!!!!!!! So here is what I need to know. Is the name on the bill you received all in uppercase letters? Please let me know, I have a solution.

You need to use the formula for admiralty law which is the HIGHEST in the world. Stronger than in court. Lawyers are owned by the banks which also owns the courts, so they won't give you this truth. The truth is, all corporations use this daily all over the world and it DOES hold up in court if you also use it. So using this formula should make them go away. Any bills you receive all in uppercase letters are actually a corporation that has been made up in your name for you when you were born but its not you (yes it is true). I know this will lead to more questions but I am telling you the truth. I have SEEN people win in court with this. So we send them a letter back using their own method that they recognize and put THEM in the position of defending themselves. If they can't provide this information you request which they can't because it doesn't exist, it will not go to court and it HAS to be dropped. I have done this, it works.

This is part 3: Oh and one more thing. I know I am leaving alot of details out, too much writing. But we put a fee schedule of our own on there, If they don't comply, you submit that yourself to Better Business Bereau and the credit bereau and if they want to push it, with the procedure you can use, they don't want to mess with you or it costs them money. It's mostly to keep them from trying to scam you which is exactly what they are doing. Just becuase it may be a legitimate business does not mean they have ethics and aren't trying to extort people. Its all collapsing and they know it, they are all trying to get every dime off everyone before it does. You will see MUCH more of this.

I too received a notice that I owe Blockbuster almost $60. I do not owe them anything in fact I do think they owe me money for the Gift Cards that they would not honor. I was not aware of them closing or giving a date to use the cards by. Then when they were closing they said they were no good. I phoned a number they give you and left a message but no reply. I did buy some popcorn when they were closing and they never said anything about any fees owed. I would not buy anything else because I was so mad about the gift cards. Are you suggesting I send them a letter saying they owe me and giving them a time limit to pay as they have done to me? Oh and yes the name is all in upper case. I would like to know exactly what they say I owe them for. I don't want to acknowledge the letter to them until I know exactly what grounds they have.

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Originally Posted by Maxsimba

I too received a notice that I owe Blockbuster almost $60. I do not owe them anything in fact I do think they owe me money for the Gift Cards that they would not honor. I was not aware of them closing or giving a date to use the cards by. Then when they were closing they said they were no good. I phoned a number they give you and left a message but no reply. I did buy some popcorn when they were closing and they never said anything about any fees owed. I would not buy anything else because I was so mad about the gift cards. Are you suggesting I send them a letter saying they owe me and giving them a time limit to pay as they have done to me? Oh and yes the name is all in upper case. I would like to know exactly what they say I owe them for. I don't want to acknowledge the letter to them until I know exactly what grounds they have.

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Yes. It puts THEM in the position of HAVING to produce proof. That is what they have done to you, putting you in a difficult position. They hope that most people will pay it. Think how rich they get doing that. They are bankrupt which means their debt is paid. Now they want to make money at it. I have studied YEARS of this. Okay. So if the name is all in uppercase.That is NOT you, its a corporation that was taken out under your name. They are using ADMIRALTY (commercial law) on you. So you need to do the same. You need to request ABSOLUTE proof FROM THEM with lots of back up that you did this transaction. Give them 10 days to respond. (thats weekends included). If you hear from them and they sound threatending its a bluff. The key is if they don't provide the information requested according to Admiralty law THEY are using too, then its void. If you don't hear from them, thats even better. The point isn't what they say, its if they provide the proof. But you MUST do one more automatic letter after 10 days and then another automatic after 10 days again. But as SOON as that third letter is sent, that is considered LAWFUL judgement. This can be provided to any credit collector as proof on your behalf. Things to keep in mind, is that it needs to be registered letters to prove they were sent. Also it needs to be in capitals. I would also put a charge fee for any unlawful accusation of theft from that letter on forward in any form of contact, mail, registered, phone calls etc. Eg 1x = $2000. fee. 2x =$25,000. fee. and 3 x =$100,000. fee. Its charging them for your time. Remember, this may seem foreign to you, but its the highest most stable upheld laws in the commercial world and they INCLUDE you. They make money off doing this. That I am sure leads to more questions. But anyway. That is what you want to do.It also MUST BE SENT to the CEO's name (lower case) but to BLOCKBUSTER. and the proper address of the CEO's office. or in this case whoever is sending you this. buggers. this is a huge scam. The financial world IS collapsing, this is highway robbery to get money from people. Thats predetorial. Hold your head high and don't let them bully you. Let me know if you need help.

@ TAXSAVEY. Thank you for very informative guidance on this Blockbuster scam.

Hey no problem. Let me know if you need help. If you do it, I can help you make sure the wording is correct etc.

:lol: Glad I never went to Blockbuster!!

Sorry to read what you are all going through though!! I wouldn't pay and you can ask the credit collection agency to mail you proof of the supposed charges from the original invoice.

Hmmm I wonder if some scammer stole/bought their customer list and sent bills to people hoping they would just pay them. Lots of scammers mail bills to large companies hoping the company will just pay the invoice (because the company wrongly assumes they agreed to the service/bought the item on the bill when they in fact didn't)

Ya, thats a strong possibility. Where we lived in Calgary was the WORST ever for real estate fraud in all of Canada. My friend has their house title moved out of their name and into a strangers. Buggers. So I managed to help her resolve it all thru admiralty law. Soooo many scams out there and it will get much worse unfortunately.

Oh ya, what sucked is others were paying like $25,000. to get it fixed. She paid $400. my way in total. Thats becuase it was such a massive issue, the whole price of a house.

@ taxsavey----I'm fairly effective at crafting angry letters. I had already fired off an email to Grant Thornton and Credit Bureau Services by the time I read your posts here. The legal fodder and fee schedule concept were a great boost for the registered letters I sent both of them on Thursday. I came home today to a message from CBSC cancelling the claim against me. She said something about a problem with the data transfer. That's hogwash! I believe this was/is a massive fishing expedition using a person's credit rating as bait. So they say I'm cleared; that's great, and they haven't even received the registered letters yet. But I won't rest until I have it in writing. You call them buggers but I have much stronger descriptions for people that do this! Thanks again!

If you're right about it, fight about it.

Way to go!!! It works amazing for so many things. What many people don't realize is that almost everything is done by admiralty law, but laws have been rewritten where it still applies but people don't realize it. So that corporations have the upper hand. However, education is key. Lawyers work for courts who work for corporations. Once you follow the paper work and legislation to uncover this a whole new world is opened up. This is why lawyers don't know this because they are trained by who "pays for all this" which is the corporations. Its fascinating, but cruel. I know a few lawyers who have since educated themselves and are furious. Lawyers answer first to courts, not you. So its important to know law sad to say. I'm so glad that has worked out. But yes your right to get it in writing. Becuase they can back track on all that.

I too just received a letter demanding $50 in 10 days and I know we don't owe anything to Blockbuster. The letter is addressed to me all in caps. Taxsavey, I find what you are talking about fascinating. But I'm having a hard time understanding your instructions.

Based on the following information:

1. Grant Thornton Limited is the receiver
2. Credit Bureau Services Canada is the collector

Is this correct:

1. Determine the CEO of Grant Thornton (Phil Noble)
2. Determine Canadian head office address (19th floor Royal Bank Plaza South Tower, 200 Bay Street, Box 55, Toronto Ontario, M5J 2P9)
3. Send a registered letter to GRANT THORNTON LIMITED attention Phil Noble to the address listed above
4. Include in the letter: a) a demand for absolute proof that I owe them money b) a charge fee for unlawful accusation
5. send the same letter again after 10 days.
6. Send the same letter again after 10 days.

Your help on this is greatly appreciated.

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Originally Posted by namg

I too just received a letter demanding $50 in 10 days and I know we don't owe anything to Blockbuster. The letter is addressed to me all in caps. Taxsavey, I find what you are talking about fascinating. But I'm having a hard time understanding your instructions.

Based on the following information:

1. Grant Thornton Limited is the receiver
2. Credit Bureau Services Canada is the collector

Is this correct:

1. Determine the CEO of Grant Thornton (Phil Noble)
2. Determine Canadian head office address (19th floor Royal Bank Plaza South Tower, 200 Bay Street, Box 55, Toronto Ontario, M5J 2P9)
3. Send a registered letter to GRANT THORNTON LIMITED attention Phil Noble to the address listed above
4. Include in the letter: a) a demand for absolute proof that I owe them money b) a charge fee for unlawful accusation
5. send the same letter again after 10 days.
6. Send the same letter again after 10 days.

Your help on this is greatly appreciated.

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Yes if there is no longer a CEO of Blockbuster, then yes, the receiver of blockbuster is what you would do. So yes to number 1 and 2 and 3. Number 4 you need proof that you rented it. So they need to show you the receipt and proof of payment and whatever else you can think of. Location etc etc. However the money is a charge for your time. Its not so much about truly trying to collect on it as it is about keeping them out of your way where they are liable. So you charge for any contact with lack of proof. And if they do have proof, they are on shaky ground becuase you could put that into collections and be a pain in the ass back at them. 5 and 6 yes, However one more letter, the third one means judgement as SOON as its sent. They are using admiralty law on you right now because your name in capitals by law is not you, its a corporation. You objecting and doing the what I have highlighted has put you back in the seat of control. And yes, it works.

The collector of Credit bereau? What the heck? That is super dirty. This will clear your name. Its like Bell Mobility, they only keep signed agreement with you for 6 months. Then it goes into a wharehouse and 99% of the time, they can't find it to dig it up, especially with only 10 days to deal with it. By the way, 10 days INCLUDES weekends.! Cheers Once you have your judgement, send copies to that credit Beaureau.

This is what I pm'd cochise:

It should be to the CEO of Blockbuster Canada. Also it should be labeled a NOTICE OF DEMAND at the top and in the paragraph it should say this is a NOTICE OF DEMAND. I XXX(In capitals) request xxxx info of proof of amount allegedly owed, you have 10 days to produce these documents. Failure to do so alleviates any obligation of XXXX (your name in capitals just as it appears that they put down) of any debt owed to you by XXXXX. Pm me a copy and I can make changes and email it back to you. I think you should use the payment schedule to, they don't want to owe money.

I got the same thing for $109.71, can anyone post an example letter? Dont need this affecting my credit!

Okay, I think I should do an example letter!
Have a normal business header with their ceo name and address.
Have the date it was sent
Also your address and
in the middle, above the paragraph in capitals and in bold have: NOTICE OF DEMAND.

To Whom it May Concern,
I Jane Doe received a letter to JANE DOE from XXXXXX. You have ten days to produce proof of a business transaction with BLOCKBUSTER CANADA by means of a receipt, location, account number use and name and method of payment. We also demand proof of all previous coorespondance you have sent JANE DOE either from BLOCKBUSTER CANADA or GRANT THORNTON LIMITED. Failure to do so alleviates JANE DOE and Jane Doe of all obligations to pay claimed amounts owing. Consider this NOTICE OF DEMAND your notice of my charge fees for my time. From here on in, any attempt to contact JANE DOE or Jane Doe from either BLOCKBUSTER CANADA, GRANT THORNTON LIMITED or any other corporation representing alleged claim, either by mail, phone or email and/or any other method is as follows: First time $1000. second time within 6 months is $20,000. and third time within 12 months is $100,000. Consider this NOTICE OF DEMAND in effect.
Cordially, Jane Doe
Remember that irregardless if they answer or not, you must do all three letters right after each other. Best to them immediately consecutive of each other as indicated. This gives them less time to gather info and also the third one is judgement unless they contest it. Keep me posted. If they contact you WITHOUT proof, its just a bluff and will hold in your favor as legal judgement on the third letter.Oh, its good if you can put CC on the bottom to anyone as proof of what was written as well so they can't change it.

These guys are definately being shady if that many people are comming forward and know they didn't rent and have a late fee. Whats ignorant is putting the credit bereau in the scheme of things right off the bat. No previous correspondance and they are doing that? That is criminal. Once your third letter of judgement is solidified. Then you can copy proof of your registered letter, and all three of these copies which is preferable if they are cc'd, and send that to the credit beureau stating you want it taken off. IF they don't, and often they aren't as quick about fixing mistakes as they are instigating unproven threats, you can then do three letters to them with a payment fee. The difference would be you give them 10 days to take off the blockbuster issue if they put it on bad credit. stating they agree to said amounts being owed to you by them if they don't provide evidence of taking it off! If they don't do the sequence of three letters and put it into another collections agency! That gets action!

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Originally Posted by NuCoupon

Hmmm I wonder if some scammer stole/bought their customer list and sent bills to people hoping they would just pay them. Lots of scammers mail bills to large companies hoping the company will just pay the invoice (because the company wrongly assumes they agreed to the service/bought the item on the bill when they in fact didn't)

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You know whats sad, is its probably a legit company. They have no morals. They do it strictly because they get away with it. Remember just because the law recognizes it doesn't mean its not wrong and outrageously criminal. Its just acceptable written word. So thats why its so important to defend yourself.

Just joined and thought I would post in this thread.

Its funny how people who don't owe money are getting collection notices, yet I owed $60 and haven't received one yet.