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Mabye if you call again and talked to a different agent on the phone you would get a different answer... not really any different then one cashier accepting it and another cashier not..... It depends on who you ask, everyone has a different interpretation on everything!
I was @ FreshCo today.. the cashier wouldn't give me overage.. instead she gave 3 bars of soap (although the coupon stated B2Save $3.00) and I used the coupon and got ALL the soap for FREE. I actually got 6 (used 2 coupons) . Perfect for the Xmas baskets, i'm planning to do! :)
Tried this as well and the manager at my Freshco said the coupon was not for the bars of soap. However, I know someone who picked up 30 bars yesterday and the person supervising that night said it was ok, same store, even took off the tax on the bars. I guess some will get lucky with this deal and some will not.