Originally Posted by
jossida
Some people seem to be confused about PC plus or how they get offers. As an ex-cashier I can explain a little.
The number of offers you receive is based on how much money you spend and how many transactions you make on average using the PC plus card.
Offers are in a pool every week and change: most are based on what you buy, some are related to sales that are happening in stores, some are for everyone. That's why some weeks you just don't get offers of things you buy. PC Plus measures how often you buy a product, if you buy cookies only once every eight weeks, PC Plus is going to give you a larger pts offer for it than if you buy it every week, hoping that those points can persuade you to buy them. You will get larger (pts wise) offers on things you buy less frequently. PC plus will also track how often you buy something (like toilet paper) and anticipate when you'll buy it again, and give you an offer when that week arrives.
You cannot buy pc gift cards with PC plus points, but you can still buy them with PC points earned from a mastercard or debit. Also, PC points redemption only counts for before taxes and after any discounts. So if your total is 19.99 before taxes, you'll have to add something else on to redeem.
Customer service can help you if in-store (on shelf or flyer) offers don't appear on your card, so like even if a shelf sign for 300 pts is expired, you can go to customer service and get the points added onto your card. However, stores, in general (unless they're applying the customer first policy), cannot help with digital offers. Emailing or Phoning PC plus themselves can resolve these problems, and generally apply bonus points for your trouble so it's worth the email.