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Thread: NewEgg.ca Pending Rant
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Fri, Aug 2nd, 2013, 10:27 PM #1
I ordered an amazing deal of a laptop on NewEgg last week. Got it Wednesday afternoon. I was so happy!
Started it up, and discovered it was a Chinese version of Windows. Using my redneck skills, I managed to get it setup so I could access the control panel and change to English. Suprise!! no ENglish available.
Talked to customer service, they said they cannot refund since it was refurbished. Had to exchange. But they are out, so there is nothing they could do. At this point, I called head office in California to resolve it. Got some results.
But now 2 days have passed and they still have not figured it out. I'm rather disappointed. Monday 3PM I'm going to let the ape out of the cage if they don't take care of this by this then. I got a couple thousand images I need to process and my old laptop is pretty much dead.
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Sat, Aug 3rd, 2013, 12:25 PM #2Smart Canuck
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Huh, my dh purchased a couple of things from NewEgg and he was happy with whatever he bought.
Hope you get it fixed.It is not how much we have, but how much we enjoy, that makes happiness.
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Sat, Aug 3rd, 2013, 06:46 PM #3Smart Canuck
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I'm guessing it came with Windows 8?
If so, here's a link on how to download language packs. The tough part is that you need to search the word language on the laptop, and then find the English pack. So I'm not sure if this will be much help to you.
http://support.microsoft.com/kb/2607607
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Sun, Aug 4th, 2013, 12:40 AM #4
No windows 7. I got too much stuff that does not work with Windows 8
Thank you!
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Sun, Aug 4th, 2013, 12:47 AM #5Smart Canuck
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If you haven't already looked: Windows 7 language pack download instructions.
http://support.microsoft.com/kb/972813
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Sun, Aug 4th, 2013, 05:48 AM #6
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Sun, Aug 4th, 2013, 10:55 PM #7Smart Canuck
- Join Date
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Too bad you couldn't do it yourself, and then bill them for the time and aggravation
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Mon, Aug 5th, 2013, 12:14 AM #8
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