Claiming SCOP with the least hassle

[GoJays]

Many cashiers have no idea this law even exists and sometimes the supervisors or managers don't either.

As far as I know all Canadian retailers are supposed to abide by this policy, but I have read some threads on here, where it's not the case.

It's not a Canadian law.. it's an optional program that retailers may chose to participate in if they wish to.

[KatherineM]

I'm a cashier and I've never argued with a customer about SCOP if they actually deserve to get it. Sometimes people ask for it when the item doesn't scan because the bar code has been damaged. Or if it's a new item that hasn't been entered in the system yet, so we get an error when we scan. Neither of those falls under SCOP.

[Horndogg]

I have used SCOP at Zehrs. The lady at customer service would not believe me,even when a guy ad I went and I sowed him where I got the product. As so as I mentioned SCOP they knew ad so do I . I got it free!
Sometimes I think the tellers think were all stupid too!

[Peachykeen2007]

any retailer that participates in it - it has to be posted at the cash register - just point to it and get them to read it

if they want to just adjust the price ask for a manager - plain and simple

if they do not want to give you the item for free - step aside and call the number on the SCOP sign posted and make a complaint

How do you guys get retailers to claim SCOP.

Whenever I say this item is scanned incorrectly and I get it for free they get a laugh and say its not true.

Many cashiers have no idea this law even exists and sometimes the supervisors or managers don't either.

What do you guys do? Carrying the law with you and show it to them?