Small Smuckers Foods brag!!!!

[scbpooh]

So almost monthly I get a email coupon for Folgers coffee. (Dont remember hwo i came about getting these) Anyways about 2 weeks ago when i tried to print my coupon, my printer went wonky so i was not able to print. I tried again it tells me "I have printed this coupon already" which I had not. so i called Smuckers foods, she gets my number and sys she'll get back to me. Well I waited and nothing so i just shrugged it off and thought whatever no biggie. Last week I got a call back verifying my situation and to get my address so they could send me out some coupons for my hassle. Well I just found a very nice envelope in my mail box. They sent me one of the Buy3 save $4 coupons and a FPC up to $11.99 for Folgers K-cups!!!! Im thrilled. i expected my something to replace the $1.50 that wouldnt print but not this!!!!!

It really does pay to contact companies with legit complaints, even if you do think they wont respond!!!!!

Coupon in coupon scan thread #775 if interested!

[Arvilish]

Oh post it in coupons. I would love to see that!

LOL I am too much of a chicken...can you contact Lysol on behalf of me! I am tired of being ripped of them hehehe

[coupon girl]

nice to see companies helping out like that

[seylz_gurl]

customer service like that really stands out in your mind. nice story.

[dededi]

Great to see a company care.

[ticul]

Yes, It is nice to see that they did care. Good for you and thank you for sharing......................

[Paapu]

Good for you. Great customer service.

[terry2144]

Great share!

[joandstef]

Great customer service! And a nice surprise for you

[walkonby]

scbpooh! that was great. One phone call, was so worth your time.

[panda bear]

Oh my gosh! Lucky you!