SDM cashier/toilet packer upset me today

[fashionablyfrugal]

I have been away from SC as i have been out of the country.I came back and looked @ SDM flyer saw Royale tissue for $3.99.Headed to SDM since i had $1.00 coupons get there and the guy that was packing the tissue sees me loooking at my coupons then says to me you cant use the coupons because the tissues are already.i was so dumbfound i didnt argue also didnt have my binder with my coupon policy!!so went home took my binder looked @ SDM policy and no where doe it say no coupon on saleitems went back armed and fuming!Found same guy there by tissue area grabbed the tissue and the same guy says to me cant use coupons the i gave it to him like i have ever given anyone before.i told him didnt want to deal with him needed the manager.when i said the foolish guy is like o no u can use the coupons this time i told him u dont dictate the policy here i need your manager,he upset me real bad.i promised him i would follow up with head office!!i got my 4 packs of tissue but was upset what my experience taught me today is always carry your coupon store policy and stand your ground!thanx for reading.

[monkeyluva69]

what a jerk! Some cashiers are just nasty and think that consumers shouldn't get a great deal... shame on them and good on you for sticking up for yourself. Definitely follow up with Head office and make sure you receive an incentive for your extra efforts.

[grannyg]

hummm, was at sdm today, and couldnt' get a rain ck for the battery charger that was on sale for 6.88,,, Seems funny how all the others are posting they got rain ckd.. So in the am i'm going to see the manager. Seems how some sdm's actully does the store policy and then others don't ... really annoying

[Decaf]

Tell me about it, I was at Sears trying to buy a pair of earrings that was on sale but sold out. The girl before me requested a rain check for 2 pairs and they gave it to her, when it's my turn the same cashier said they don't give out rain check anymore, WTF!

[couponlovingcanuck]

I would defs follow up with Head Office! Don't you hate how cashiers try and make up their own policy. I once had a cashier tell me I couldn't use a coupon because it was expiring soon!

[Wildfire79]

Haha, on not using the coupon because it was expiring soon. Sounds like she thought the store had to send them into the manufacturer before they expired to get their money back.

[Poirot]

Definitely call 1800SHOPPER to complain.

[ishyx0x]

hummm, was at sdm today, and couldnt' get a rain ck for the battery charger that was on sale for 6.88,,, Seems funny how all the others are posting they got rain ckd.. So in the am i'm going to see the manager. Seems how some sdm's actully does the store policy and then others don't ... really annoying

i couldn't get a raincheck either..
she showed me the flyer.. it said no rainchecks for the 2 day sales

[saddlebag]

hahahaha good for you....what a jerk

[Shwa Girl]

Fashionablyfrugal, if I read your post correctly, the employee was not a cashier, but he prevented you from taking the TP? Did you ask him a question or did he just vounteer his opinion?

Wasn't sure how he prevented you from using the coupon if he wasn't the cashier?

[coupon girl]

yes like shawgirl - i was wondering too -was it a stock guy -just curious - i bought 4 then went to anothe shoppers and got 2 more on my way home from shopping -sound like a disgruntled employee-good that you used your coupons

[jkcouponer]

There just jealous of the good deals we get using coupons!

[tobiwobi]

Great that you were able to get the deal in the end.

For me it's hit and miss at any store really. At Shoppers, Store Manager once told me 'it's not the same as picture, we don't read what it says, we look at the picture but I will let you have it this time'. I was like 'do you think that's a smart thing to do?'. I think, just guessing, that store managers and different store shifts maybe get evaluated on sales during their shift, and coupon is showing as a loss until it actually gets reimbursed, making them look bad for the time being. And there could also be some spite involved there as well when you're getting a really good deal.

[Panthea]

I agree call them to complain, I tried using the facebook page to complain but as soon as your complaint is off the screen they stop answering you... even though 4 other people had their newwer complaints responded to

Definitely call 1800SHOPPER to complain.

[fashionablyfrugal]

Fashionablyfrugal, if I read your post correctly, the employee was not a cashier, but he prevented you from taking the TP? Did you ask him a question or did he just vounteer his opinion?

Wasn't sure how he prevented you from using the coupon if he wasn't the cashier?

Lol the guy was packing tp and then told me i couldnt use my coupons as i grabbed the tp.He followed me to the cashier and told the cashier i couldnt use the coupons so the cashier couldn't ring the items...imagine that!!