Regarding the Recent Shoppers Drug Mart Optimum Points Events - Please Read

[Boo Radley]

It has come to my attention that some people have had Shoppers Drug Mart Optimum points stolen from them recently. Please report any unusual activity relating to your Shoppers Optimum account to Shoppers Drug Mart by calling 1-800-SHOPPER(S). Smart Canucks does not represent Shoppers Drug Mart in any way and there is nothing I can do to help you out.

I'd also like you to note the following please:

1. Smart Canucks is not liable for any loss or damages arising out of your use of SmartCanucks website. This includes trading on SmartCanucks. You are solely responsible for your trades and we encourage you to use your common sense to avoid getting scammed. Although we do go out of our way to try helping out, we only do it as a gesture of goodwill, but it's not something we should or guarantee we will or can do.

2. Smart Canucks does not endorse any activity that is against the Shoppers Drug Mart Optimum Points program’s terms and conditions. Click here to read the full terms and conditions. It is your responsibility to ensure that you do not break their terms and conditions. If you do, then it is between you and Shoppers Drug Mart to resolve this. I and Smart Canucks Inc. do not endorse the breaking of their terms or conditions in any way and can't help you if you do and then get scammed or cheated out of your points.

3. A personal word of advise: Please use your common sense. Don't share your Shoppers Optimum Points with others and then start making up conspiracy theories about how your points got stolen.

4. It is Smart Canucks Inc's policy not to give, rent or sell any information that personally identifies an individual to any organization or entity without the individual’s consent. We protect all personal information by security safeguards. If your Shoppers Optimum points were leaked somehow, it was not by us.

5. The beauty of SmartCanucks.ca is the fun, friendly and positive environment we have. I take attacks on other members very seriously. I ask you to please be nice and considerate to others. Any form of rudeness will result in you getting banned. So feel free to express yourself as long as you are considerate to other members. Please remember that this is an online forum and we all have other stresses in our life. We come here to relax and have a pleasant time.

[Sally888]

Further discussion of our points missing can resume in this thread. The other thread was locked due to a surplus of unfriendly trolly people.

[hollyhill]

Oh. Boo. I didn't know. I did trade once last week. And then a few months ago about 4 times total in the year. Yes, my points are gone.

I am so sorry everyone that it has come to this. Sorry.

[carlyincanada]

I agree & don't hold SC liable....

But SDM needs to explain how some our our accounts were changed (name, addy etc) & also if these points were used by someone....SDM also told me that I had done TOO MANY transfers since 2009/2010...OK when did this happen & where does it state that???
I've done the TAF events on SC & also done my own groups for friends & family so naturally transfers took place!!

SDM encourages transfers on one hand but then turns around & says oh you did too many!! WTH!! kind of answer is that???

[DianneS]

I would respectfully suggest that the Tell-A-Friend event that has been conducted via the SC website in past years be discontinued. Although it was a friendly attempt to help each other out in our community it is too fraught with potential problems to be viable in the future.

[Decaf]

^ That's why I think SDM is partly responsible for this mess. Anyway, I think anyone who had points transferred whether by trade or RAOK should get a new card.

[missanna]

From what I have seen on this forum, there is a lot of Shoppers Optimum points trading going on, the forum facilitates this. Yes it is against the T&C of the Optimum Program to trade with anyone other than friends and family, and is that not what people are doing on there?

I feel bad for the people who lost their points of course, I know how long it takes to collect them, and they mean a lot of many families. I hope it gets sorted out, good luck to all those involved.

[rebecca123]

As for the TAF events, I hadn't even heard of these until today and read up on it here. I don't know anything more than what I've read here, so I ask this in all seriousness... is the transferring of points during a TAF a part of normal, everday TAF activity? I understand why the groups were set up on here, to maximize the points. After reading the FAQs and Tutorial, I understand it's still the same number of points being shared around, but can it also be viewed by SDM as 11 people spread over a wide geographical area sharing Optimum numbers? Also, could this also be viewed as trading for a service? A leader is trading points received in the TAF event in exchange for people obtaining points?

I don't know much about the event, so may be speaking out of turn, but just thought I'd throw these ideas out there. No harm, no foul, just discussion

[DianneS]

My point in suggesting the discontinuation of the TAF event is related to the fact that those who participate are giving their Optimum number out to a stranger. If you think about it, "DianneS" could be a 50 year old male in a federal institution (which I'm not!) but you get my drift. It is unfortunate that although 99% of people are trustworthy there is that 1% who, unfortunately, may not be.

[Carrla]

<<<....going to wait for somebody else to ask what a TAF is

[Patty Smyth]

Tell A Friend - TAF

[rebecca123]

Tell A Friend Events. If you refer up to 10 people, who then go and spend a minimum amt (like $20) they get Bonus Points (5000?) and you get Bonus Points for each one of them you refer to the event who spends the minimum.

[Carrla]

This experience has brought to light for many, if not all Optimum members - the ease by which access can be gained to their personal information on the SDM website.

For the purpose of this statement I'm referring strictly to those who have had their points go missing from their accounts and whom has never shared their account number with anyone.

I feel this remains an issue, however that would be between SDM and it's members not SC.

[Carrla]

ty ty on the TAF

[missanna]

This experience has brought to light for many, if not all Optimum members - the ease by which access can be gained to their personal information on the SDM website.

For the purpose of this statement I'm referring strictly to those who have had their points go missing from their accounts and whom has never shared their account number with anyone.

I feel this remains an issue, however that would be between SDM and it's members not SC.

Definitely but, if there is an investigation that goes on, SC will be brought up because people trade points on here.