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Thread: Shoppers return policy problems

  1. #1
    Smart Canuck
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    2
    This thread is currently associated with: Shoppers Drug Mart
    Ciel likes this.


  2. #2
    Bean bun going offline Ciel's Avatar
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    Thanks for posting the article. I just read it in the Star and was coming to post too.
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    2021-Bring on the sunshine, sweets & online shopping.

  3. #3
    CaLoonie
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    I haven't bought any electronics at Shopper's because I had heard of their poor return policy. But also, it was difficult returning/exchanging the cosmetics that I had a reaction to (happened twice with different lines); the cosmetics gals weren't happy about it.
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  4. #4
    Smart Canuck
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    Quote Originally Posted by 4sure5 View Post
    I haven't bought any electronics at Shopper's because I had heard of their poor return policy. But also, it was difficult returning/exchanging the cosmetics that I had a reaction to (happened twice with different lines); the cosmetics gals weren't happy about it.
    if you ever have an issue with cosmetics and Shoppers won't help you - contact the cosmetic company directly. Always keep your receipt as Shoppers drug mart won't exchange/refund without one.
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  5. #5
    CaLoonie
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    if you ever have an issue with cosmetics and Shoppers won't help you - contact the cosmetic company directly. Always keep your receipt as Shoppers drug mart won't exchange/refund without one.
    Thanks! I had no idea.
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  6. #6
    CaLoonie
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    bought a tablet from shoppers and never use it, the quality is horrible and really outdated. Not shoppers fault necessarily; but the electronic inventory they carry overall is very poor.
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  7. #7
    Smart Canuck
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    I bought my son earbuds from shoppers and they didn't work properly. We returned them and got our money back without any issues.
    Ciel likes this.
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  8. #8
    Smart Canuck
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    The only time I would gamble purchasing any kind of electronics from them is if it was a deal too good to pass down and then if worse came to worse (and my actual out of pocket was not that high) I would just wash the money
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  9. #9
    CaNewbie
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    If anyone has tried to return stuff under the new PC optimum program, do they still make you fill a form to return an unopened item (in our case, an unopened OTC medicine- bought a wrong one)?
    Also, what happens if an item was paid using redemption of points? Any issues with that?
    Thanks
    Last edited by MunS; Mon, Apr 16th, 2018 at 11:10 AM.
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