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Thread: Big Shoppers Whoopsy

  1. #1
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    How does Shoppers deal with this type of issue?

    On Monday I shopped and spent $75 so I received the movie tickets and the bonus 10 000 for spending $50 or more.

    It looked like I way over calculated what I needed to buy so put some things back to bring my total down.

    Come home to find out 1. Bought wrong size of dish soap 3x $5.49 vs 3x $1.99(also didn't receive 2000 pc points for spending $10+(also bought swiffer item))
    2. Bought 2 secret spray 2/$10 and 1 secret socks for $4.99. The clerk only charged me for one spray and the socks so I didn't receive the bonus 2000 for that either plus I ended up paying full price for the one spray.

    What happens if I were to return items and repurchase the correct ones plus make up the difference to bring the totals up again if 1. tickets are used and 2. the points have also been used. 3. The events and associated bonuses have now expired? Or something else maybe?
    This thread is currently associated with: Shoppers Drug Mart
    Ciel likes this.
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  2. #2
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    Anything regarding the prices and adjustments you can deal them in-store and if you lost any points during these adjustments, you can either call or email PCO
    Ciel and momof3heathens like this.

  3. #3
    Mastermind Anna Michele's Avatar
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    When you return they deduct the portion of points you earned on that item
    Show them the receipt but ask if they would do a no receipt return so it doesn't mess with your base points

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