Smart Canucks does not attack other members

[carlyincanada]

Well said.

If I may add, can we also add support to the person(s) who were wrongly accused (and publicy so) of taking the points? I think they deserve our good thoughts as well as they have had to deal with a barrage of negative and nasty PM's which could only have made them feel like complete and utter garbage, which they didn't deserve.

I may be attacked for this comment, but I thought that lynching was only common practice for the KKK. I also thought I lived in Canada, where we give a person a right to face their accuser, and also to defend themselves. People were happy to accept "free" things from any source, yet were also quick to point fingers at that same source when something went awry.

=================

I totally agree! In my original post that was removed...I didn't see all the comments as i was too upset at the time & offline... I only posted to see if points had been taken/stolen as I didn't know what the heck to think if it was a clich in SDM system at the time...I didn't name any names but I guess it got out of hand...anyway, I decided to wait to see what SDM comes up with their investigation....so far not much for answers!!

[hollyhill]

Just a heads up...tonight I spoke with a woman who used to work for me about 6 years ago. She has worked for Shoppers now for 5 years and her husband has a very high position with the company. According to her, via her husband, there are very few people who have been affected by this, so far...meaning that other people may also have had their accounts comprimised but are unaware of it at this time. The people who have reported the alleged theft will have answers from head office by the end of the week. Each report is being investigated on an individual basis, which is why some people have had a response and some have not. I am not at liberty to share anything further from our conversation at this time. I just wanted those who were awaiting a response to hear what I was told. That's it, I am no longer allowed to post on this thread so I will leave it at that.

Oh it is going to be a long week....

And why aren't you allowed to post anymore

[Giving-Small]

Schwarzie - I couldn't agree more. I didn't see any names (and I'm glad) but whoever you are that was sent attacking messages, hugs to you too.

[flyingdutch]

It could be lots of things. I have been thinking and am going to be a lot more quiet about my points when talking with staff. I figure anyone can over hear you have lots, get behind you in line and note your card number and then follow you home and know your postal code. Good idea to change to a fake postal code. I don't want to do that though as then I wouldn't get any mailings. Although in all my time I have only received one for being part of the VIB program.

When your Optimum card is scanned at hte registere it shows your point balance in the top right hand corner of the screen. At least @ my store (they have the new registers)... I didn't notice it did this until maybe 2 weeks ago when the cashier remarked I had a lot of points and when I looked up on the screen where she was looking that's where it was.

Not that I think talking about your points balance makes a big difference in this case... both people who had lots of points for multiple 250$ redemptions and those with enough for 1 250$ or a smaller one were both victims here

[sarajk]

Oh it is going to be a long week....

And why aren't you allowed to post anymore

Probably because he wasn't even suppose to say that much!!! lol

Good Luck to everyone fighting for their points tomorrow!
I'm headed to the states in 6 short hours, I hope I come back to happy point filled posts!

[hollyhill]

Probably because he wasn't even suppose to say that much!!! lol

Good Luck to everyone fighting for their points tomorrow!
I'm headed to the states in 6 short hours, I hope I come back to happy point filled posts!

Why?

[Carrla]

Why?

Most likely a fear of it getting back to HO as whatever this person was told was undoubtedly in company confidence - which if traced back would most likely be reason for a fairly severe reprimand....maybe

[CouponLvr]

Most likely a fear of it getting back to HO as whatever this person was told was undoubtedly in company confidence - which if traced back would most likely be reason for a fairly severe reprimand....maybe

No, I was told not to post in this thread again by Sally888 as she did not like to hear my opinions on previous posts I made. I may even be banned when she reads this, as she has threatened to do so already

[kita kat]

I don't get that either - when they talked to you how could they not address all the information that was changed on your account? They are upset about trading, fine, I get that, but they didn't think that was important to discuss with you?

never said that, the peoplw who stole your points could of been a group of people, it only takes one person to find your addie in a trade and another to get hold of your SDM card number. so there is no way in tracking all this unless your a computer wiz, so people should respect shoppers decision.

[leymi15]

Thank-you. I need all the hugs I can get these days.

Thank you, for thing in all of us.

[FallenPixels]

Just a heads up...tonight I spoke with a woman who used to work for me about 6 years ago. She has worked for Shoppers now for 5 years and her husband has a very high position with the company. According to her, via her husband, there are very few people who have been affected by this, so far...meaning that other people may also have had their accounts comprimised but are unaware of it at this time. The people who have reported the alleged theft will have answers from head office by the end of the week. Each report is being investigated on an individual basis, which is why some people have had a response and some have not. I am not at liberty to share anything further from our conversation at this time. I just wanted those who were awaiting a response to hear what I was told. That's it, I am no longer allowed to post on this thread so I will leave it at that.

Since SDM are obviously not making any statement on this and any good HO has a privacy policy and non-disclosure agreement for its workers (and if it doesn't I would love to know as it could negate their policy of not sharing optimum # as any employee could release it) - do you have as much of a problem with this employee breaking her ToS with her employer as you do ppl using bonus points to maximise their points?

[sheetsofemptycanvas]

I'm so happy to see this post changing direction! I'm also offering *HUGS* to those affected. Today is another day, maybe there will be some good news today (I hope!)

[starlette]

I just figured out that I had my leftover points stolen - 8xxx of them. Thank goodness I did my redemption first...

I've never participated in any trading, though I DID sign up for the refer a friend event. I fulfilled my part of the deal, but never received my share of the points... I assumed it was one of those things (win some, lose some), but maybe it's more? I haven't had points go missing before this.

I'm curious what time everyone noticed their points stolen? I redeemed around 12:45AM on the 3rd, Vancouver time.

[Moreink]

I was wondering if there is any update on the points that people lost last week? The reason I ask, is I want to work really hard this year to get lots of points for next Christmas and beat my one redemption this year. However, other than never trading, I am wondering if anything was learned about this, or if SDM have said they are going to change things to stop this happening again? I really don't want to be one of the ones who works really hard all year to get points, and to rely on them for Christmas gifts, to then find they have been stolen. So would really appreciate advice on this. Thanks

p.s. I don't want to start any bad feelings off again, so if anyone is getting accused I will just get this thread deleted.

[FallenPixels]

There are several threads with answers

http://forum.smartcanucks.ca/257834-...embers-canada/

http://forum.smartcanucks.ca/257834-...embers-canada/

So far, no one has their points back but most are still being investigated, two were told they are not getting their points back