*OVER*- Garnier Canada Facebook - Free Samples Of Garnier Body

[Natalka]

I got the emails, too, but don't expect anything - mistakes happen.

[matisa]

Already sign up. Thanks

[sheetsofemptycanvas]

I was a little disappointed, I never win anything like that! Oh well, what can ya do?

[clementine]

I received that recall email too... oh well, glitches happen!!

[gameprogirl]

Glitches happen but......I would still like some free samples or coupons lol

[kmontgom]

I got the winning e-mail but did not get the follow up e-mail. Still waiting to see how they "fix" this.

[lolabee]

Update from Garnier:

Hi,

Much to our regret, all of you who registered to the Garnier Body 7 Days of Giveaways Contest between September 4th at 9:00 am to September 10th at 9:00 am with the English form, received a faulty e-mail announcing you were our Grand Prize winner. We full-heartedly apologize for this error. What you should have received, was an e-mail announcing that you were the winners of a free sample of Garnier Body.

As stated in the rules & regulations, week 1 winners will receive a sample size of our new Garnier Intensive 7 days body lotion, which has been shipped to you and should arrive shortly in your mail box.

We understand your disappointment and appreciate your patience.

In gratitude for your loyalty to Garnier, a voucher for a FREE full-sized (400 ml) bottle of our new Garnier Intensive 7 days body lotion will be sent directly to your home within the next two weeks.

We take this matter very seriously and thank you for all of your feedback. If you have any other questions or concerns, please contact our Consumer Care Team at 1-888-462-9235 or [email protected] so that we can best assist you.

We look forward to your comments once you have tried our new Garnier Intensive 7 days body lotion.

Take care,

Garnier Canada team

Impressed with the fact that they are trying to rectify 20,000 crushed spirits lol

[awhit066]

Thanks Lolabee for the update. I am definitely very pleased that they will be sending a FPC out to apologize! Much more that required in my opinion but appreciated none the less!

[scobee]

that is great! i wasn't expecting anything so it is a nice surprise.

[Sosarea]

That is called good customer service and PR , no they didnt do it on purpose but it happened , now the company will be seen in a fantastic light and they will get ten fold in return with sales

[sweetbabigrl]

that's very kind of them

[bella-mamma]

I just got the email that I am getting a FPC. That is very nice of them

[smalltowngirl]

Just got the email about the FPC. I'm so thrilled. Garnier's customer service is definitely fantastic to fix this mix up

[Decaf]

I got the email too, this will make a nice gift.

[DMS54]

I accept their apology!