KFC - Delivery

[s.hamandi]

my family and i went to pizza pizza and while eating my slice there was a hair inside the crust my dh tried to pull it out but wasnt able to i had told the worker and when she told the guy making the pizza he seemed angry to make a new one. We got two medium pizzas for the price of one which isnt that bad

[anastasia1009]

Oh it's definitely not good for you, I will agree with that, but sometimes I am in the mood for something greasy !

I am so with you on that..I was working on the weekend and I was craving popcorn chicken and fries once in awhile is ok anything in moderation. But the delivery thing happen to me but with Swiss Chalet so now we never eat Swiss Chalet.

[nightgarden]

because it is gross, and it is awful for you.

they shouldn't be eating it in the first place.

i could not care less if you don't like my opinion.

*Sigh* This is what my pre-schooler would say.... Whatever people's lifestyle is, it's not for us to judge. The main rant is about customer service.

[tjthemanto]

I sometimes find pizza with the wrong toppings when ordered

[tjthemanto]

I only go to KFC for their Toonie Tuesday ..and even that's like 2.99 now ..so more like a Threenie Tuesday ..LOL

I find places like Metro , Sobeys and Loblaws sometimes have better and cheaper prepared chicken at their Deli Counter ..than KFC , if you do a takeout

[tjthemanto]

*Sigh* This is what my pre-schooler would say.... Whatever people's lifestyle is, it's not for us to judge. The main rant is about customer service.

True

The OP can order and eat , whatever she wants .

We are talking about customer service here and not about what's good or bad for you

[lessthannat]

I should probably start doing this as well

I have had issues with other places as well. That is why when I order something and it comes to my door i make sure before the person leaves that I have everything in the bags, because if not, than they can call their manager and explain the situation.

[lessthannat]

Moderation being key here

We all get our cravings! I have never ordered from Swiss Chalet - but rest assured I will not be eating KFC anytime in the near or not so near future

I am so with you on that..I was working on the weekend and I was craving popcorn chicken and fries once in awhile is ok anything in moderation. But the delivery thing happen to me but with Swiss Chalet so now we never eat Swiss Chalet.

[lessthannat]

Bingo

Company in my eyes it is pretty irrelevant, it was just the attitude and poor customer service that went along with the transaction that was irritating

True

The OP can order and eat , whatever she wants .

We are talking about customer service here and not about what's good or bad for you

[PurpleBunny89]

KFC won't deliver despite the fact that I live in a town where there are 45k+ people and there is a KFC joint 5 minute drive away. I guess this is a good thing.

DH and I got Swiss Chalet delivery one time a long time ago and it was horrible. Took really long to get there, food was cold and bun could of given someone a black eye if you tossed it at them thats how hard it was. The worst part of this is the food is the exact same quality if you go to the store and order except you get the added benefit of having to wait 15 minutes for them to "make" your order. I cringe to think of the dine in experience at this location.

I usually just stick to McD's but the other night proved to be just as bad with a very dry crunchy (burnt) burger. Was very impressed that my $10 for such an amazing meal.

But yes I do know what you mean. My biggest problem when you order in and don't receive something is they won't give you a refund but rather a "credit" to your account of something ridiculous like $1-$5 and its never there the next time you call in to order.

[lessthannat]

Trust me you are not missing out much on the KFC front, it is a blessing in disguise

My limited experience with Swiss Chalet was just really gross rubbery chicken both times, so I gave up on them the second time it happened. But what's even crazier is the fact that the Swiss Chalet in my town is always jam packed. McD's has yet to disappoint me, their food may not be top notch but they have always been the most consistent in terms of quality I have come across

I think we as a society have been accustomed to accepting the fact that we are dishing out hard earned cash for mediocre meals and the mediocre service that often comes along with it. I seriously have not been to a good restaurant in ages and no I don't just go to fast food joints before anybody jumps on that, various restaurants - chains and independent ones as well.

KFC won't deliver despite the fact that I live in a town where there are 45k+ people and there is a KFC joint 5 minute drive away. I guess this is a good thing.

DH and I got Swiss Chalet delivery one time a long time ago and it was horrible. Took really long to get there, food was cold and bun could of given someone a black eye if you tossed it at them thats how hard it was. The worst part of this is the food is the exact same quality if you go to the store and order except you get the added benefit of having to wait 15 minutes for them to "make" your order. I cringe to think of the dine in experience at this location.

I usually just stick to McD's but the other night proved to be just as bad with a very dry crunchy (burnt) burger. Was very impressed that my $10 for such an amazing meal.

But yes I do know what you mean. My biggest problem when you order in and don't receive something is they won't give you a refund but rather a "credit" to your account of something ridiculous like $1-$5 and its never there the next time you call in to order.

[sheetsofemptycanvas]

because it is gross, and it is awful for you.

they shouldn't be eating it in the first place.

i could not care less if you don't like my opinion.

I'm sorry (well, not really), but there is a difference between having an opinion and being just plain rude. Having an opinion would be "Well, I don't personally like KFC, but..."

I'm sorry you got this attitude OP

[sheetsofemptycanvas]

Anyway, I have had this problem but it's mostly with local restaurants... they're usually pretty good about replacing things or refunding money but not always!!

[lessthannat]

Everybody is entitled to their opinion but nobody is entitled to dictate what I can/should eat

It's all good, you take the good with the bad and the just plain ignorant that's all

I'm sorry (well, not really), but there is a difference between having an opinion and being just plain rude. Having an opinion would be "Well, I don't personally like KFC, but..."

I'm sorry you got this attitude OP

Local restaurants I find usually try a little bit harder to resolve the solution in a timely and agreeable manner, but I agree not always! That being said, no one has yet to irk me in such a way that KFC has, I am a pretty passive person and things usually do not get to me - I was two steps away from going to the store myself for a few choice words with that manager

Anyway, I have had this problem but it's mostly with local restaurants... they're usually pretty good about replacing things or refunding money but not always!!

[lessthannat]

Omg do not even get me started on Tim Hortons, that should be in a separate rant post on it's own!
While I have never had anything missing from any Tims orders I have placed through drive through, the coffee consistency is one of the most irritating things I have experienced, how is it possible for me to order the same thing everyday and never get the same consistency of coffee two days in a row .. grr
I usually stop off in the morning, I will go through drive thru only due to the fact that if I go inside, no matter if there is 1 person infront of me or zero, I would have had faster service via the drive thru.

My daughter works at KFC, as the cashier or drivethrough person. She normally does NOT know what the kitchen has run out of as at this particular one, she has no contact with the kitchen (because of the design of the restaurant). She has told us stories of people ordering for delivery, getting the delivery, actually eating the food and then calling to say the chicken was disgusting and cold and old etc., demanding a refund. The customer was asked to bring in the order or have delivery pick it up so they could make it right. The customer would then respond they ate it! How can a restaurant or store for that matter, give you a refund for something you have eaten or thrown away or just haven't brought back?
~~I DO understand how frustrating it is to order in and have the wrong food. The Timmies drive-thru is the bane of my existance! We don't do it ever anymore, rather park and go into the store. Most times timmies had been bought at the drive-thru for a road trip, but not opened till 10 or 15 minutes down the road. Not gonna turn around and go back but also can't enjoy the coffee that is a double-double when I asked for milk only or hubby's that is just sugar! Not hard to get wrong but still is wrong almost every single time. Now we go in, open the cups at the counter, take a quick boiling hot sip, then recover it and go it it's right.