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  1. #16
    Smart Canuck
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    Quote Originally Posted by ubertec View Post
    Bank and Hunt Club
    That's no surprise ...always have problems with cpns in general at that loc. Get a cashier that reads every word & checks the pic & size 99% of the time - really annoying cos it takes so long to check out!

    P.S. thanks for your info abbasgirl

  2. #17
    CaLoonie
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    Had sent an e-mail to head office about this. Got a call yesterday from the Bank/Hunt Club location apologizing that they did not know their new coupon policy, That I'm valued and all that....

  3. #18
    CaLoonie FREEFORME's Avatar
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    walmart, hit and miss..
    this week when i was there, i did a price match.. cashier was all in a huff.. "well i need to see the date on the flyer" she said.. i said ok hold oon i will point it out for you.. god.. she cant look for herself...ugg.. then she said "well i cant give you $6(coupon) for it , if its only $4.99... i said okkkkkkkkkk.. can you give to me for 4.99 ? then she said yes... but it was such a hassel.. i know about the coupon policy where you get the extra back in cash or towards your basket purchase.. but i didnt bother to tell her about it.. the cashier wasnt rude, she was just annoyed at that she had to do thinking..and work to help me.. not happy
    but i did get my free product.. just really not very good customer service ...ugggg

  4. #19
    Hmmmmm
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    Since you didn't mention...Did you try asking to ring it in as two purchases?

    OT: I've never received overage, and I don't care either. If they allow me to simply use the correct coupon on the correct item, I'm happy. When a coupon has overage and they say they won't accept it, I just ask them if they would accept just taking off the value of the product instead of the full coupon amount. I have had a lot more success with that method and fewer of the bad shopping encounters that I read about on SC.
    Last edited by AmberLab; Thu, Apr 21st, 2011 at 10:36 AM.

  5. #20
    Smart Canuck
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    Quote Originally Posted by ubertec View Post
    Had sent an e-mail to head office about this. Got a call yesterday from the Bank/Hunt Club location apologizing that they did not know their new coupon policy, That I'm valued and all that....
    Glad u got an apology. Haven't been brave enough to try at that loc yet but might now that they've been made aware (fingers crossed)

  6. #21
    Smart Canuck
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    Quote Originally Posted by ubertec View Post
    Bank and Hunt Club
    Quote Originally Posted by home4now View Post
    That's no surprise ...always have problems with cpns in general at that loc. Get a cashier that reads every word & checks the pic & size 99% of the time - really annoying cos it takes so long to check out!
    That's actually one of my favourite Walmarts, especially now that it's a supercentre. I have never had any problems with coupons there and they've always given me the overage. Sometimes I've had to explain things, like no taxes on FPCs, but they've never turned me down for anything.
    I'm glad they apologized and are orienting themselves with the new policy though. I was wondering how that was going in Ottawa.

  7. #22
    CaNewbie KathieL's Avatar
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    wrong thread...sorry.
    Last edited by KathieL; Fri, Apr 22nd, 2011 at 01:13 AM.

  8. #23
    Junior Canuck Shinelight2011's Avatar
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    Midnightly, that is too funny the lady asking you if your addicted to Advil cause your buying 10 LOL

  9. #24
    Senior Canuck Craiger's Avatar
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    So I had a bad experience this morning at our Walmart. I went in and bought several things, including 2 of the crest toothpaste that was .88. When I gave the lady my coupons and she looked at my 2 manufactors coupons for .75 each (any crest toothpaste) she said she didn't believe I purchased the correct toothpaste. She actually used the words "I dont' believe you", made me unload my cart to find the toothpaste and then told me I was wrong and wouldnt' take them. If it wasn't for the fact that I had my 2 children under 2 with me I would have raised a stink...however once I got home I called the duty manager and put in a complaint. Needless to say I am the winner today with a $10 gift card for the troubles, plus 4 free crest toothpastes!!! Thanks walmart...

  10. #25
    Junior Canuck
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    so we can or can't use competitors coupons. Im confused!

  11. #26
    shaykeija
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    Went to do a power buy at WM in Sudbury today. New Sudbury location.
    I had 25 coupons to use and the cashier did 26 transactions....I asked her if she was sure she knew what she was doing and she said it was only one coupon per purchase. Her reasoning...1 coupon equals one purchase equals one seperate transaction... LOL she tied up the line for almost a half hour because she had to read every coupon. I Had 7 of the St Ives and she read everyone of the damn things, even though they were the same flipping coupon..the 26 th transaction was for the rest of my stuff...So I asked to see a manager, and some little moron comes over and tells me, this is the way we do it here..I think I will just shop at the south end WM. Never have any problems there. To add insult to injury, she dropped a coupon behind her cash and it was a coupon worth $7 for outdoor window cleaner. She said there was no coupon on the floor and I was wrong. So I went and looked and there it was. I told her to look under her big foot. She was stomping on it..(POOR COUPON)
    I hate bad service..

  12. #27
    lshortt lshortt's Avatar
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    Quote Originally Posted by Shaykeija View Post
    Went to do a power buy at WM in Sudbury today. New Sudbury location.
    I had 25 coupons to use and the cashier did 26 transactions....I asked her if she was sure she knew what she was doing and she said it was only one coupon per purchase. Her reasoning...1 coupon equals one purchase equals one seperate transaction... LOL she tied up the line for almost a half hour because she had to read every coupon. I Had 7 of the St Ives and she read everyone of the damn things, even though they were the same flipping coupon..the 26 th transaction was for the rest of my stuff...So I asked to see a manager, and some little moron comes over and tells me, this is the way we do it here..I think I will just shop at the south end WM. Never have any problems there. To add insult to injury, she dropped a coupon behind her cash and it was a coupon worth $7 for outdoor window cleaner. She said there was no coupon on the floor and I was wrong. So I went and looked and there it was. I told her to look under her big foot. She was stomping on it..(POOR COUPON)
    I hate bad service..

    you need to email home office they hate stuff like this
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