Originally Posted by
maple7
I know they have a dollar limit, I believe it is $10 (10000 pts) and if you are requesting more than that, it goes to the "manager" level and takes 5-7 days (standard answer). I was given a choice on how I wanted them to get back to me so requested a call back. I asked if that was an option and they said it was no problem. She seemed quite confident that I would get the points, however I don`t expect to get the ones for the bottles. I really believe the blueberry ones are just an oversight on their part, I find this happens regularly. For awhile I was calling about missed points every week, usually because of barcode issues, example, Kellogg`s Special k fruit crisps blueberry went through ok, Special k fruit crisps strawberry didn`t. They have always given the points immediately, but this time I`m over the request limit.
I`m not returning anything til I hear from them.